Portuguese Speaking VIP Customer Support Agent

Portuguese Speaking Vip Customer Support Agent

Become Part of Our Elite Team! Patrique Mercier Recruitment By Cyriel is excited to invite applications for the position of Portuguese Speaking VIP Customer Support Agent. If you possess a passion for providing outstanding service to high-profile clients and thrive in an upscale environment, we want to hear from you!

In this role, you will deliver personalized support to our esteemed Portuguese-speaking VIP clientele, ensuring a premium service experience at every touchpoint. Your dedication and expertise will significantly contribute to maintaining our brand's distinguished reputation.

Key Responsibilities

• Provide exceptional customer service to our VIP Portuguese-speaking clients through various channels, including phone, email, and chat.
• Understand and anticipate client needs, offering customized solutions to enhance their experience.
• Maintain comprehensive and accurate records of all interactions in our CRM system.
• Collaborate effectively with other teams to resolve inquiries and client issues efficiently.
• Engage in continuous training to stay current with product knowledge and service excellence standards.