Digital Consumer Lending Spec

Digital Consumer Lending Specialist

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The salary range for this position is $18.25 / Hr. - $35.81 / Hr.. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

We are currently seeking a Digital Consumer Lending Specialist that will provide superior customer service for each client interaction. The Specialist must maintain a positive attitude, be a team player and supportive of the Mission, Vision and Values of Old National Bank. A Digital Consumer Lending Specialist is focused on building full financial relationships with Old National Bank clients with the primary focus on consumer lending.

The Solution Center is a virtual lending center offering clients the ability to interact with the bank utilizing chat, phone, mobile and online channels.

Specific office location is flexible

Key Accountabilities :

• Shows a dedication to delivering a superior customer experience with each client regardless of the request.
• Builds strong relationships with clients by understanding their complete financial profile and making recommendations for additional products and services that will help the client and grow the relationship.
• Consistently identifies product and service referrals across all bank business lines which benefit our clients ensuring a warm handoff to the appropriate partner.

Achieve Sales and Service Targets :

Operations Oversight :

Key Competencies for Position :

Delights Clients :

Strategy in Action :

Compelling Communication :

Promotes Change :

Develops Talent :

Qualifications and Education Requirements :

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team.