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Claims Administrator

Claims Administrator

JimcorMontvale, NJ, US
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Independent Adjuster Supervisor

Assign and oversee independent adjusters handling losses for Lloyd's Syndicates

Essential Duties :

  • Enter First Reports / New Losses into the system
  • Review new losses for coverage prior to assigning to adjuster or company
  • Send acknowledgements to brokers
  • Maintain accurate reserves for claim files
  • Analyze adjuster reports for coverage, accuracy and compliance with London requirements
  • Be able to make decisions regarding coverage of claims
  • Present applicable reports to London broker for authorization where necessary
  • Communicate required authorizations to adjusters and monitor communications between London and adjusters / attorneys
  • Answer London Company inquiries
  • Communicate with underwriting regarding policy issues / inconsistencies relating to losses
  • Issue payments to insureds / claimants
  • Prepare checks for mailing
  • Review adjuster and vendor invoices / set up for assistant to pay
  • Enter notes and payments into system to update claim status
  • Review daily follow ups
  • Follow up with adjusters for overdue reports
  • Handling incoming emails daily
  • Customer service for incoming calls from brokers, insureds, etc
  • Weekly meeting with claim manager or as needed

Qualifications :

  • Strong knowledge and understanding of commercial and homeowners property coverage and a clear understanding of insurance terminology.
  • Good communication skills to discuss claims with adjusters and attorneys.
  • Solid customer service and organizational skills to handle a heavy workload.
  • Ability to work both independently and as a team player.

    • We offer a total compensation package which includes salary (60k-75k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More.

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    Claim Administrator • Montvale, NJ, US