Member Support Specialist

A company is looking for a Member Support Specialist (Part Time). Key Responsibilities Provide high-quality support for members via live chat, email, and phone calls Communicate effectively to answer questions regarding products and estate planning Proactively identify and report bugs or bad experiences to leadership Required Qualifications Experience in delivering consumer experiences Self-motivated and eager to learn in a collaborative environment Experience with technology tools such as Zendesk and G-Suite Ability to work approximately 25 hours a week, including potential weekend hours Residing in specified states : CA, CO, FL, GA, ID, IL, MD, NJ, NY, NC, PA, TX, VT