PACT Care Manager

About Us

At Entyre Care, we believe family caregivers are heroes - and they deserve a system that treats them like it. Our mission is simple and urgent : help families care for their loved ones at home with dignity, stability, and the financial support they deserve.

We are rebuilding the long-term care experience from the ground up. That means delivering insanely great support at speed, eliminating friction for families, and operating with a level of ownership, compassion, and excellence that sets a new standard in the industry.

As one of the fastest-growing AFC providers in the country, we combine world-class clinical care with operational rigor and modern technology. Families trust us because we show up - fast, prepared, and on a mission to solve real problems. Caregivers count on us to advocate fiercely on their behalf. And state partners rely on our integrity, compliance discipline, and relentless execution.

If you want to join a team that moves with urgency, serves with heart, and refuses to settle for anything less than transformational outcomes for families, Entyre Care is the place to build your legacy.

Role Summary :

The PACT (Placement & Control Team) Case Manager is responsible for all post-intake care delivery, including rapid placements, ongoing control visits, caregiver support, compliance management, and long-term relationship ownership with families.

After FAST (First Assessment Specialist Team) hands off the approved case, PACT owns everything from placement through annual renewals, ensuring families receive stable, compassionate, and compliant long-term care. Case Managers operate with high-degrees of schedule autonomy, work within regional clusters, and alternate control visits with their RN counterparts.

PACT clinical members are the backbone of long-term AFC success and build enduring, trust-based relationships with families.

What You Will Do :

• Conduct placements within 24-48 hours of approval, jointly with the assigned RN.
• Perform ongoing control visits (alternating between RN and CM per new MassHealth rules).
• Maintain strong, trust-based relationships with families and ensure consistently "insanely great" support.
• Develop, implement, and adjust individualized care plans tailored to client needs.
• Support caregivers in meeting continuing education requirements.
• Lead annual renewals, ensuring no lapse in coverage through proactive documentation collection and follow-up.
• Identify family referrals and support Entyre's growth within each regional cluster.
• Maintain high-quality, accurate documentation in all case records.
• Coordinate closely with PACT-Supervisors on caseload balancing, quality, and continuous improvement

How Success is Measured!

What You Bring

Additional Qualifications (Preferred) :

Join our amazing team and make a meaningful difference in the lives of AFC individuals and families!

How We Operate - Non-Negotiable

Relentlessly solve caregiver needs with excellence and speed.

Demand A-player performance and continuous improvement from yourself and your team.

Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.

Take initiative, make bold decisions, and move fast to drive results for families.

This is a high-impact, operational leadership role at the heart of a mission-driven company. If you are energized by building and optimizing finance operations at speed-and want to make a difference for millions of families-join us at Entyre Care.