Serra Center - Program Supervisor, Supported Living Services

Program Supervisor - Supported Living Services

Since 1975, Serra Center has been committed to providing compassionate care for individuals with developmental disabilities. We serve over 80 men and women in our community-based Residential Care Homes, Independent and Supported Living Services. The individuals served live in more than 65 traditional and accessible homes and apartments in residential neighborhoods throughout Alameda County. Looking toward the future, Serra Center continues to strive for greater levels of independence and choice for people with developmental disabilities.

The Program Supervisor oversees a caseload of clients within Serra Center's Supported Living Services program. This role is responsible for supervising, training, and evaluating Coordinators and Instructors who work directly with clients. The Program Supervisor also develops Individual Support Plans (ISPs), ensuring that each client receives services aligned with their goals and needs. Additional responsibilities include program development, fiscal management, intake, assessment, and coordination of services.

Core Responsibilities

Program Oversight and Client Support

• Provide overall supervision and management of the Supported Living Services (SLS) program.
• Conduct intake, assessment, program interviews, and orientation for new clients; oversee discharge and transition processes.
• Develop Individual Support Plans (ISPs) using Person-Centered Planning, adjusting supports as client needs evolve.
• Monitor client health, behavior, and well-being, collaborating with physicians, agencies, and families for needed services.
• Protect client rights and ensure therapeutic, safe environments.

Program and Regulatory Compliance

Fiscal and Administrative Management

Supervision and Staff Development

Community and Agency Relations

Crisis Management and Safety

Qualifications

Compensation & Benefits

The Program Supervisor role offers a competitive base salary in the range of $80,000$90,000, along with a comprehensive benefits package. Employees may choose between HMO or PPO medical plans, enjoy fully covered dental care, and participate in a generous pension program with a 3% employee contribution and an 11% employer match. Additional benefits include paid vacation, paid sick leave, and 11 paid holidays, as well as flexible work hours and location. This position is classified as exempt.

Serra Center is an Equal Opportunity Employer committed to sustaining a diverse community with a work environment that is welcoming, respectful, and encouraging to all. We foster a culture of inclusion that celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, out-of-home care, age, national origin, socioeconomic status, religion, ability, culture, and experience. We encourage applications from those who identify as people of color and / or as first-generation college graduates.

Envision Consulting was retained by Serra Center to search for their Program Supervisor Supported Living Services. Applicants needing accommodation for any part of the application process may contact Envision Consulting at 626.889.7905 to request and arrange for assistance.