Patient Access Rep Covington Therapy & Wellness

Weve made a lot of progress since opening the doors in 1942 but one thing has never changed - our commitment to serve heal lead educate that every award earned every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner whether you work with patients every day or support those who do you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job schedules all patients for procedures based on the modality department length of test and day of week. Obtains and verifies accurate identification and demographical data for the patients permanent medical record and assist in accurate reimbursement. Recognizes and maintains the confidentiality of all patient information pre-registers all scheduled procedures and ensures accurate billing by verification and / or authorization of all accounts. Also accurately enters technical terminology for each test.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsners discretion.

Education

Required -High School diploma or equivalent

Work Experience

Required -1 year related hospital clinic medical office business services / revenue cycle front line registration financial counseling banking hotel retail and / or customer service related position.

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information. Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Must have computer skills and dexterity required for data entry and retrieval of information
• Must be proficient with Windows-style applications various software packages specific to role and keyboard
• Strong analytical and problem solving skills

Job Duties

Greets all patients in to the hospital following departments policies and procedures.

Checks to make sure that patient has physicians order insurance card(s) and picture identification.

Demonstrates respect and cooperation in all staff relationships and a genuine willingness to prevent or resolve inter-personal conflicts.

Responds appropriately to questions received from the client and uses communication techniques to ascertain that the client understands instructions.

Adapts behavior to the specific patient population including but not limited to : respect for privacy method of introduction to the patient adapting explanation of services or procedures to be performed requesting permissions and communication style.

Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities duties and skills. Other duties may be added or this description amended at any time.

Remains knowledgeable on current federal state and local laws accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws regulations and standards.

Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient / employee safety patient privacy and / or other compliance-related concerns.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally : activity or condition exists up to 1 / 3 of the time) and / or a negligible amount of force frequently (Frequently : activity or condition exists from 1 / 3 to 2 / 3 of the time) to lift carry push pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Must be able to work a flexible work schedule (e.g. more than 8 hours a day).

Must be able to sit for prolonged periods of time.

Normal routine involves no exposure to blood body fluid or tissue and as part of their employment incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases.

Are you ready to make a difference Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position : Colorado California Hawaii Illinois Maryland Massachusetts Minnesota New Jersey New York Vermont Washington and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website or if you need an accommodation to complete the application process please contact our HR Employee Solution Center at (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class including protected veterans and individuals with disabilities.

Key Skills

Typing,Athenahealth,Assisted Living,Computer Skills,Microsoft Publisher,Triage,Health Coaching,Workers' Compensation Law,Case Management,Benefits Administration,Memory Care,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1