Information Technology Business Analyst

Role Title : IT Business Analyst

Duration : 6-9 Month Contract, possible extension / contract to hire

Preferred Location : Milwaukee, WI or Chicago, IL - 4 days onsite, 1 day remote

Role Description :

We are seeking an experienced IT Business Analyst with strong expertise in Supply Chain, Warehouse Management (WMS), and Transportation Management (TMS). This role will support core distribution, transportation, planning, inventory management, and forecasting functions. The ideal candidate excels at partnering with business stakeholders to define scope, gather requirements, and translate operational needs into effective technical solutions.

Responsibilities :

• Work closely with Supply Chain, Warehouse, and Transportation business teams to understand operational processes and define project scope and requirements.
• Support distribution, transportation, inventory management, and forecasting initiatives across the organization.
• Analyze current processes and identify opportunities for improvement to drive efficiency and accuracy.
• Serve as the liaison between business stakeholders and technical teams, ensuring clear documentation of functional requirements, processes, and workflows.
• Support enhancements, configurations, and integrations for the company's custom, homegrown WMS.
• Partner with cross-functional teams on testing, issue resolution, and production support.
• Assist with system upgrades, continuous improvement initiatives, and process optimization efforts.
• Provide analytical support and data-driven recommendations to improve supply chain performance.

Requirements :

• 5+ years of experience as an IT Business Analyst within Supply Chain, Warehouse Management, or Transportation Management.
• Strong understanding of distribution, transportation, inventory management, and forecasting processes.
• Experience supporting or integrating with WMS / TMS platforms; experience with homegrown / legacy systems is a plus.
• Hands-on experience with SAP (preferred) or JD Edwards in supply chain or logistics modules.
• Ability to translate business needs into technical requirements, user stories, and process documentation.
• Excellent communication skills with the ability to collaborate across business and IT teams.
• Strong problem-solving skills and the ability to manage multiple initiatives.