Business Office Coordinator (On-site)

Job Description

Position Summary

Responsible for a variety of senior living community business office tasks, including, but not limited to, general bookkeeping tasks following standard organizational procedures.  Communicates and coordinates closely with Executive Director and EPSO Billing Team on resident leases and monthly resident billing and collection issues.  In some communities, may also provide oversight and supervision for community Concierge positions to ensure excellent customer service for residents and visitors.

Essential Duties

• Assists community leadership in maintaining accurate financial records.
• Distributes monthly resident billing statements.
• Prepares bank deposits and processes accounts payable (ensuring proper coding).
• Manages the community petty cash account.
• Enters, and verifies resident charges are reflected correctly, in the electronic medical record (EMR)
• Prepares and distributes yearly rate increases.
• Creates and distributes reports as needed.
• Assists residents and staff with insurance issues, such as long-term care, Medicaid,  managed care, etc.
• Maintains timely, clear communication and collaborates effectively with the EPSO Billing Director and Billing Team.
• May assist with the Staff Appreciation Fund (resident-sponsored fund distributed to team members annually)
• Where applicable, along with the community Executive Director and Lead Concierge, ensure Concierge positions are properly trained, supervised and coached / evaluated.
• Where applicable, records and deposits chapel offerings
• Other duties as assigned.

Qualifications

Basic Qualifications & Experience

Working Conditions / Physical Requirements

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider!  These may vary based on the status of the role (PT, FT, or PRN).

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.  This position will be accepting applications through 11 / 17 / 2025.   Job posting may close early due to the volume of applicants.

All your information will be kept confidential according to EEO guidelines.