Essential Job Functions
- Serves as a technical resource for the organization and health system’s customers, staff, physicians and administration. Provides support during technical crises. Acts as role model of professional Information Technology practices. Promotes Information Technology across the organization, utilizing technical knowledge, theory and technical skills to promote optimal outcomes through best practice.
- Participates in professional and technical organizations to improve technology and improve healthcare through technology, and to advance in Information Technology.
- Collaborates with multiple disciplines to organize and coordinate technology enhancements to improve Information Technology outcomes. Is a contributor in the development of policies and procedures.
- Identifies technical problems / issues needing research and escalates issues as needed and to the appropriate resources. Communicates results of research to appropriate individuals / groups
- Provides regular communication to all members of the project management team, Operations and leadership as well as all clients involved in respective project or tickets.
- Analyze customer needs, review current processes, and recommend options and approaches to implementation and support.
- Maintains required documentation
Minimum Qualifications
Education
Within 1 year of graduation (2 or 4 year degree)Certifications and Licenses
Current Montana driver's license and the ability to be insured to operate Billings Clinic vehiclesEmployee Benefits
Billings Clinic Employees
Billings Clinic is a “best” place to work because if its people. The collegial atmosphere, teamwork, pride in care, and numerous opportunities to grow both personally and professionally help keep our amazing employees here caring for patients. State of the art facilities and advanced technology gives the health care professionals the tools to provide advanced health care in a healing environment.
2019 Billings Chamber of Commerce Employer of the Year2019 Becker’s 50 Best U.S. Companies to work For2019 Women’s Choice Award for America’s Best Hospitals for Patient ExperienceLivAbility “One of the Top 25 Best Places to Live in America2016 Outside Magazine’s America’s Best TownEmployees have the opportunity to make a difference in the lives of each other and our patients, making this a truly meaningful place to work. The organization also offers employees the opportunity to engage in numerous councils and educational opportunities leading to career growth and involvement in decision making and important initiatives. Beyond giving great care, employees’ ideas and insights are valued at every level of the organization.
At Billings Clinic, it is important to celebrate milestones and ensure that employees feel valued. Recognitions such as the DAISY or BEE Awards, Years of Service and the employee recognition program give everyone the opportunity to show encouragement toward team members who go the extra mile.
Billings Clinic offers excellent benefits and salaries, education assistance, paid time off, and learning plans for career growth. The combination of excellent benefits, strength of the organization and meaningful work make Billings Clinic one of the best places to spend a career in health care.
Billings, Montana is a friendly college community located near the magnificent Rocky Mountains with great exciting outdoor recreation just minutes from home. Billings has great parks, trails, public lands, thriving restaurants, excellent schools, safe neighborhoods, and abundant events and family activities.
Explore some of the Billings Clinic employee benefits
Health
BeWell -An employee wellness program with initiatives and resources around Health, Finance, Personal Growth, and Community. Programs include free blood screenings, flu shots, biometric screenings, health assessment, incentives such as insurance premium discounts for participation.Medical -Billings Clinic offers a comprehensive self-insured health plan, including a traditional PPO plan and an HSA plan. The benefit is available to full or part time employees.Pharmacy- Our medical plan includes prescription benefit coverage and prescriptions can be filled at the Atrium Pharmacy on our campus with a mailing service available to employees who reside outside of Billings.Dental- Preventive and Comprehensive plans include preventive and major dental services such as fillings, extractions, bridgework, dentures and crowns.Vision- A vision plan is available; which covers a routine eye exam and provides an allowance for the purchase of frames, lenses or contact lenses.Flexible Spending Accounts- We offer two types of spending accounts : health care and dependent care. Both allow you to pay certain expenses with pre-tax dollars.HSA Savings Accounts- We offer an HSA savings accounts and an employer contribution for full time employees.Short Term Disability / Medical Leave -Billings Clinic provides a short term disability medical plan which provides employees with days to use in the event of an extended illness or injury.
Financial
Paid Time Off -Billings Clinic recognizes an employee's need to balance work and family life. Billings Clinic provides a paid time off benefit which affords employees the opportunity to have time off with pay.Retirement Plans -Billings Clinic provides a defined contribution pension plan and a 403(b) tax deferred savings plan with matching contributions. These plans offer employees the opportunity to save for their retirement years with a variety of investment options available.Flexible Spending Accounts- We offer two types of spending accounts : health care and dependent care. Both allow you to pay certain expenses with pre-tax dollars.HSA Savings Accounts- We offer an HSA savings accounts and an employer contribution for full time employees.Tuition reimbursement and / or assistance programs are available for certain positions.
Employee Crisis Fund -Provides limited financial assistance to Billings Clinic employees who need immediate aid.Growth & Community
Employee Assistance Program (EAP)- Billings Clinic recognizes that mental well-being is connected to physical health. We offer employees and their eligible dependents, at no cost, four sessions of mental health related services through our confidential EAP program.Billings Clinic Parent Network (BCPN) -A unique group to support the employees who also wear the hat of “parent”. The group meets monthly to discuss the challenges of being a working parent and provides encouragement and support.Cafeteria and Commons Café- meal subsidiesBicycle-friendly business- Bronze award winner by the League of American BicyclistsTuition reimbursement and / or assistance programs are available for certain positions.Leadership trainingEmployee recognition programs such as the Bee Award for outstanding team members, Daisy Award for nursing excellence, Great-Catch Award (safety), Years of Service award, YAG awards. Several employee recognition events throughout the year such as the food truck outdoor event, hot cocoa bar event, etc. to promote fun and employee recognition.Free or discounted tickets to local entertainment and sporting eventsClub Billings Clinic offers employees discounts at numerous local businesses and service providersLactation facilities for new mothers.360-degree performance reviewsOur organization promotes sustainable or “green” practices.Identity Theft Protection and Emergency Travel AssistanceBusiness education, continuing education credit assistanceFormal career development and job advancement programsActively supports community service initiatives, e.g. United Day of Caring, Saturday Live, etc.Flexible scheduling and telecommuting options for certain positions to accommodate work / life balanceCasual Fridays"-ability to wear work appropriate jeans to work (for non-clinical employees)Workplace facilities to promote exercisePromotes walking trails both inside and around the campus