Branch Administration Specialist (41962)

Job Details

Description

When you work at Landmark, you'll find we are all about Culture, Connection, and Contribution. You'll build relationships beyond transactions. You will work with people who want to be better every day you'll be challenged to grow and supported in your development. You'll have an opportunity to make a real difference for our customers and our communities.

We are currently looking for a Branch Administration Specialist  to join the Landmark team. Here are all the details :

HOW YOU WILL CONNECT

The Branch Administration Specialist supports the Director of Retail Banking in driving sales, service, and operational excellence across all retail branches. This role oversees two direct reports—Retail Division Trainer and Internal Call Center Representative—and plays a critical part in equipping branch leaders and frontline teams with tools, insights, and guidance to achieve an exceptional customer experience and accomplish organizational goals. The Branch Administration Specialist supports branch operations and sales initiatives through data analysis, campaign oversight, policy and procedure development, and reporting.

WHO YOU ARE

• Bachelor's degree in business administration, Finance, Marketing, or a related field preferred; equivalent experience considered.
• 3+ years of experience in retail banking, sales support, operations, or financial services administration.
• Strong knowledge of branch banking practices, including marketing campaign execution, service-to-sales models, and policy / procedure development.
• High proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with business intelligence or data aggregation and reporting systems, such as Power BI.
• Excellent analytical, organizational, and problem-solving skills.
• Strong written and verbal communication abilities, including policy writing, training materials, and presentation development.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Ability to travel across branch footprint. (25%)
• Data-driven mindset with strong attention to detail.
• Collaborative approach, with the ability to build relationships across departments and teams.
• Customer-first orientation, ensuring sales and service models support exceptional client experiences.
• Strategic thinker who can translate insights into actionable recommendations.

WHAT YOU WILL DO

Qualifications

PHYSICAL DEMANDS

BENEFITS WE OFFER YOU

A credit and background check is a final part of the hiring process.

Landmark National Bank is an EEO / ADA / Veteran employer.