Mortgage Loan Officer

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the

Best Place to Work and

Best Local Bank . Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!

Summary :

PeoplesBank is seeking a motivated and customer-focused Residential Mortgage Loan Officer to generate residential mortgage business within our primary lending areas. This role involves cultivating relationships with real estate professionals, builders, attorneys, and other referral sources, while also leveraging internal leads and past customer connections. The ideal candidate will consistently generate mortgage applications that lead to closed loans, actively participate in community and business development events, and deliver exceptional service throughout the mortgage process. Strong interpersonal skills, attention to detail, and a thorough understanding of conventional loan structures are essential. This position requires NMLS registration. This position includes a base salary and commissions structure.

Essential Duties and Responsibilities :

• Consistently generate high-quality mortgage applications that result in closed loans, meeting or exceeding monthly production goals.
• Proactively cross-sell deposit products to mortgage customers, enhancing overall customer value and deepening relationships.
• Actively engage in community and industry events-including Realtor associations, expos, and chamber functions-to build visibility and drive mortgage volume.
• Develop and execute a strategic annual market plan to identify and capitalize on growth opportunities within the bank's footprint.
• Provide timely and responsive service by following up on all customer inquiries and referrals within 24 hours.
• Ensure full compliance with federal, state, and bank regulations by completing annual training and adhering to all service and operational standards.
• Other duties as assigned.

Education and Experience :

Certifications, Licenses and / or Registrations Required :

Computer Skills :

Skills Required :

Work Environment and Physical Demands :