Talent.com
Alterations Customer Service Representative
Alterations Customer Service RepresentativeDavid's Bridal • Lafayette Hill, PA, US
Alterations Customer Service Representative

Alterations Customer Service Representative

David's Bridal • Lafayette Hill, PA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Alterations Customer Service Representative (CSR)

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups. Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system
  • Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Lafayette Hill, PA, US

    Job_description.internal_linking.related_jobs
    Patient Service Representative

    Patient Service Representative

    Premier Orthopaedics & Sports Medicine • Broomall, PA, US
    serp_jobs.job_card.part_time
    Patient Service Representative.Premier is looking for a Patient Service Representative to work in our Newtown Square Office. At Premier, we are dedicated to taking care of you so you can take care o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Ed Hanway State Farm Agent • Media, PA, US
    serp_jobs.job_card.full_time
    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic profes...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Service Rep I

    Patient Service Rep I

    Axia Women's Health • King Of Prussia, PA, US
    serp_jobs.job_card.full_time
    At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Intake Representative

    Service Intake Representative

    TEKsystems • Wayne, PA, United States
    serp_jobs.job_card.full_time
    About the Role • As a Service Intake Liaison, you will be the critical link between customers and service technicians, ensuring smooth communication and efficient resolution of service needs.You'll ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Unique Indoor Comfort of Philadelphia - Customer Service Representative

    Unique Indoor Comfort of Philadelphia - Customer Service Representative

    Ace Hardware Home Services • King Of Prussia, Pennsylvania, US
    serp_jobs.job_card.full_time
    Make your application after reading the following skill and qualification requirements for this position.Unique Indoor Comfort in King of Prussia is now an Ace Hardware Company.At Ace Hardware Home...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Sales and Service Representative

    Sales and Service Representative

    Goldfish Swim School • Wayne, Pennsylvania, USA
    serp_jobs.job_card.part_time
    Make waves and pave the way for your career.At Goldfish Swim School we are not only passionate about building confident lifelong swimmers we are also passionate about building careers of our team m...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    HOPCo | Healthcare Outcomes Performance Company • Broomall, PA, US
    serp_jobs.job_card.part_time
    Patient Service Representative.Philadelphia Hand to Shoulder Center is looking for a Patient Service Representative to work at our Broomall PA, office. At Philadelphia Hand to Shoulder Center, we ar...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Rep(02817) 11 E. Jackson St.

    Customer Service Rep(02817) 11 E. Jackson St.

    Domino's • Morton, Pennsylvania, USA
    serp_jobs.job_card.full_time
    Dominos Pizza in Morton United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11 E. As a vital member of our crew youll be responsible...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Wawa, Inc. • Fort Washington, PA, US
    serp_jobs.job_card.full_time
    We believe we can make life a little better every day – one smile, hoagie, or experience at a time.And there’s one secret ingredient that truly sets Wawa apart : Our Associates.At Wawa, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Clifton Heights, PA, USA
    serp_jobs.job_card.full_time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Specialist I

    Customer Service Specialist I

    NY Staffing • Fort Washington, PA, US
    serp_jobs.job_card.full_time +1
    Aon is looking for a Customer Service Specialist I as part of an industry-leading team.You will help empower results for our clients by delivering innovative and effective solutions as part of our ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Senior Customer Service Representative

    Senior Customer Service Representative

    Veterans Staffing • Norristown, PA, US
    serp_jobs.job_card.full_time
    This position is remote in Norristown, PA.If you are located within commutable distance to the office at 400 Egypt Rd, Norristown, PA, 19403, you will have the flexibility to work remotely as you t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Travel Speech-Language Pathologist

    Travel Speech-Language Pathologist

    Skyline Med Staff Allied • Boothwyn, PA, US
    serp_jobs.job_card.full_time
    Skyline Med Staff Allied is seeking a travel Speech Language Pathologist for a travel job in Boothwyn, Pennsylvania.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Sk...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Customer Service Representative – Product Testing

    Remote Customer Service Representative – Product Testing

    GLOCPA • Edgemoor, Delaware
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Appliance Technician / Installer / Handyman

    Appliance Technician / Installer / Handyman

    LONG LANE HOME SERVICES • Swedesboro, New Jersey, United States
    serp_jobs.job_card.full_time
    Employment Type : Full Time Bonus / Commission : No.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service & Sales Support Representative

    Customer Service & Sales Support Representative

    FUJIFILM • Montgomeryville, PA, US
    serp_jobs.job_card.full_time
    Customer Service And Sales Support Representative.The purpose of the Customer Service and Sales Support Representative (CSR) is to help customers place and manage their orders and support the compa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service & Sales Support Representative

    Customer Service & Sales Support Representative

    Fujifilm • Montgomeryville, Pennsylvania, USA
    serp_jobs.job_card.full_time
    The purpose of the Customer Service and Sales Support Representative (CSR) is to help customers place and manage their orders and support the companys efforts to dispatch orders promptly.The CSR se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Greene Tweed • Lansdale, PA, US
    serp_jobs.job_card.permanent
    At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader.You'll find them al...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted