Retail BankingUSA Jobs • Springfield, MA, US
Retail Banking
USA Jobs • Springfield, MA, US
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- serp_jobs.job_card.permanent
job_description.job_card.job_descriptionHandle routine banking transactions (deposits, withdrawals, payments) and provide information on products and services Deliver exceptional customer service and resolve inquiries professionally Cross-sell banking products and refer clients for additional financial solutions Maintain accurate records and uphold security protocols Provide managerial support across multiple branches as needed Ensure consistency in service delivery, operations, and compliance during manager absences or busy periods Train and mentor staff while adapting to varying branch environments
Retail Banking Opportunities
We are currently seeking dynamic and motivated professionals for multiple retail banking openings, offered on a contract-to-permanent basis. Roles available include Branch Managers, Universal Tellers, and Float Managers.
Key Responsibilities
Branch Manager
- Oversee daily operations of the branch, ensuring outstanding customer service and compliance with policies and regulations
- Lead, coach, and develop branch staff to meet sales and service goals
- Identify opportunities to grow business and deepen client relationships
- Manage risk, audit processes, and community engagement efforts
Universal Banker
Float Manager
Requirements
Previous banking or financial services experience strongly preferred
Excellent communication and customer service skills
Strong attention to detail and ability to work in a fast-paced environment
Leadership skills for management roles; sales skills for teller roles
Flexibility to work at multiple locations (for Float Manager positions)
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Retail Banking • Springfield, MA, US
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