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Retail Banking
Retail BankingUSA Jobs • Springfield, MA, US
Retail Banking

Retail Banking

USA Jobs • Springfield, MA, US
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Retail Banking Opportunities

We are currently seeking dynamic and motivated professionals for multiple retail banking openings, offered on a contract-to-permanent basis. Roles available include Branch Managers, Universal Tellers, and Float Managers.

Key Responsibilities

Branch Manager

  • Oversee daily operations of the branch, ensuring outstanding customer service and compliance with policies and regulations
  • Lead, coach, and develop branch staff to meet sales and service goals
  • Identify opportunities to grow business and deepen client relationships
  • Manage risk, audit processes, and community engagement efforts

Universal Banker

  • Handle routine banking transactions (deposits, withdrawals, payments) and provide information on products and services
  • Deliver exceptional customer service and resolve inquiries professionally
  • Cross-sell banking products and refer clients for additional financial solutions
  • Maintain accurate records and uphold security protocols

    • Float Manager

  • Provide managerial support across multiple branches as needed
  • Ensure consistency in service delivery, operations, and compliance during manager absences or busy periods
  • Train and mentor staff while adapting to varying branch environments

    • Requirements

    Previous banking or financial services experience strongly preferred

    Excellent communication and customer service skills

    Strong attention to detail and ability to work in a fast-paced environment

    Leadership skills for management roles; sales skills for teller roles

    Flexibility to work at multiple locations (for Float Manager positions)

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    Retail Banking • Springfield, MA, US

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