Engager / Patient Care Coordinator

Lucid Hearing Holding Company, LLCKansas City, MO, US

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Job Description

Our Mission : "Helping People Hear Better"

Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.

Club : Sam's Club in Kansas City, MO

Hours : Full time / Tuesday-Saturday 9am-6pm

Pay : $18-$19 / hr

What you will be doing :

Share our passion of giving the gift of hearing by locating people who need hearing help
Directing members to our hearing aid center inside the store
Interacting with patients to set them up for hearing tests and hearing aid purchases
Secure a minimum of 4 immediate or scheduled full hearing tests daily for the licensed hearing aid specialist or audiologist that works in the center
30-50 outbound calls daily
Promote all Lucid Hearing products to members with whom they engage
Educate members on all of products (non-hearing aid and prescription / over-the-counter hearing aids) when interacting with them
Assist licensed providers when necessary, calling past tested members, medical referrals to schedule recurring business, etc.

What are the perks and benefits of working with Lucid Hearing :

Medical, Dental, Vision, & Supplemental Insurance Benefits

Company Paid Life Insurance

Paid Time Off and Company Paid Holidays

401(k) Plan and Employer Matching

Continual Professional Development

Career Growth Opportunities to Become a Leader

Associate Product Discounts

Qualifications

Who you are :

Willingness to learn and grow within our organization

Sales experience preferred

Stellar communication skills

Business development savvy

Appointment scheduling experience preferred

A passion for educating patients with hearing loss

Must be highly energetic and outgoing (a real people person)

Be comfortable standing multiple hours

Additional Information

We are an Equal Employment Opportunity Employer.

2024 Lucid Hearing Holding Company, LLC

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Engager/ Patient Care Coordinator • Kansas City, MO, US