Job Description
Job Description
Salary : $18-24
Novva Data Centers is a cutting-edge provider of secure, scalable, and sustainable colocation and infrastructure solutions. Our mission is to deliver world-class data center services with innovation, transparency, and customer focus at our core.
We are hiring an entry-level OST Technician I to support daily operations at our state-of-the-art data center. This position is ideal for candidates interested in launching a career in IT, facilities operations, or data center security. Working closely with experienced technicians, you'll help monitor systems, support basic security protocols, and deliver exceptional service to internal and external customers.
Schedule : 12hr shifts, 6am - 6pm, Weekdays and rotating weekends
Key Responsibilities
- Operations Support
- Perform scheduled facility walkthroughs and visual inspections of equipment.
- Support routine monitoring tasks using software tools under supervision
- Assist with inventory checks and equipment staging
- Log activities and hand off issues to more experienced team members when needed
Security & Access Control
Verify visitor credentials and issue badges per policyEscort vendors or guests when directed by senior staffConduct basic physical checks (doors, gates) and report anomaliesMonitor access control dashboards and notify leads of alertsCustomer Service & Facility Support
Greet clients and vendors professionally; escalate service needs to appropriate staff.Assist with deliveries, package checks, and stock organizationHelp maintain the cleanliness and readiness of shared areas and workspacesQualifications
Education : High School Diploma or GED
Preferred : Some technical coursework or hands-on experience in IT, security, or facility operation
Behavioral Traits
Reliable and punctualAttentive to detail and proceduresEager to learn and take directionCalm under pressure, especially during incidentsRespectful and professional with clients and teammatesCertifications
No certifications required to start; willingness to pursue entry-level certifications is a plus; ability to earn DCCA certification within first 3 months
Experience & Skills
No direct experience required, but previous work in customer service, security, facilities, or IT support is a plusBasic computer literacy (email, MS Office, or equivalent)Willingness to learn systems like access control, CCTV, and monitoring toolsAbility to follow written instructions and standard operating proceduresAble to lift up to 50 lbs and work on your feet during shiftWhy Start Your Career with Novva?
Entry-level opportunity with growth potential into advanced rolesOn-the-job training and support to build technical and operational skillsGreat company culture focused on teamwork, innovation, and personal developmentIndustry-leading benefits, including healthcare, 401(k), and paid time off