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Telecom Field Technician

Telecom Field Technician

Vero NetworksHouston, TX, US
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Telecom Field Technician

Vero Networks is looking for a Telecom Field Technician to join our team. The Telecom Field Technician will be based out of our Leadville market and will be responsible for providing on-site client installation, repairs, and maintenance of their equipment.

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He / she should possess a demonstrated history of achieving high levels of client satisfaction and is motivated to provide superior service.

Responsibilities :

  • Responsible for all network field activity on Vero Broadband network.
  • Install and test new customer services in residential or business locations.
  • Fiber splicing
  • Troubleshoot and resolve network outages and issues.
  • Perform job responsibilities outdoors in different weather conditions (e.g., extreme cold and / or heat, inclement weather)
  • Climb and work at elevations (e.g., from ladders, lift trucks) exceeding 18 feet.
  • Read and interpret Network Diagrams and / or detailed instructions.
  • Operate a company vehicle in accordance with safe driving practices.
  • Work with Engineering, Technical Support, and Service Delivery to complete installations and service calls.
  • Provide excellent customer service.

Qualifications :

  • Two (2) years Fiber Optic and Cat6 Cable Installation (Preferred)
  • Experience preferred but not necessary, configuring wireless equipment such as Ubiquiti, Cambium and Nokia.
  • Experience with installing & handling various fiber optic cable types including single mode & multimode.
  • Willingness to work in confined spaces, if necessary.
  • Keen attention to detail and adherence to established standards.
  • Powerful sense of accountability for safety, quality, and productivity
  • Openness and availability to work flexible long hours, based on project requirements.
  • Able to lift up to 50lbs and can carry a ladder.
  • Must have a valid driver's license with a clean driving record

    • What We Offer :

  • Medical / Dental / Vision Plans
  • Paid LTD / Employee Life Insurance
  • Retirement Plan with Match
  • Paid Holidays (7) plus additional floating days (2)
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    Field Technician • Houston, TX, US