Commercial Product Manager II (Hybrid)

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

This role supports the design, development and delivery of digital solutions that advance the commercial lending product vision and strategy. The Product Manager II partners closely with other Product Managers, Technology, and Digital teams to translate business and user needs into actionable requirements. The role provides feedback to influence product priorities and manages the product backlog to ensure the timely delivery of high-quality, high-impact features on the nCino loan origination platform and other integrated systems.

The Product Manager II must demonstrate a strong understanding of the commercial lending lifecycle, data workflows, and regulatory requirements while balancing business, technology, and compliance needs. This role operates in a globally distributed product environment and requires flexibility to collaborate effectively across multiple time zones.

Responsibilities

Product Execution and Development -

• Contribute to the design and delivery of product features and / or program management routines.
• Document requirements, processes, controls, risks, and business objectives with support from senior PMs.
• Demonstrate end-to-end thinking and awareness of upstream / downstream impacts.
• Manage and prioritize backlog, maintain roadmap, and communicate status and risks across the enterprise.
• Support goals definition in a clear, actionable format and lead technical teams through execution using Agile practices. Experience with nCino is required.

Cross-functional Collaboration -

Customer Requirements Gathering -

Regulatory compliance -

Program Management and Product Roadmap -

Qualifications

Bachelor's Degree and 1 years of experience in commercial lending OR High School Diploma or GED and 5 years of experience in commercial lending.

Preferred Skill(s) : Agile methodologies , Change management , Financial analysis , Jira / Confluence / Office suite - Intermediate, Project delivery , Root cause analysis , Stakeholder management , Technical writing - Write user stories, epics, features, etc.

The base pay for this position is generally between $95,000.000 and $111,000.00 Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

Company Description :

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia.

First Citizens Bank. Forever First®. Member FDIC.

Equal Opportunity / Affirmative Action Employer / Minority / Female / Disability / Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.