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Manager, Legal Operations & Litigation Support
Manager, Legal Operations & Litigation SupportKeurig Dr Pepper • Frisco, TX, US
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Manager, Legal Operations & Litigation Support

Manager, Legal Operations & Litigation Support

Keurig Dr Pepper • Frisco, TX, US
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Manager, Legal Operations & Litigation Support

A Manager, Legal Operations & Litigation Support oversees the lifecycle of electronic evidence for all legal matters, including managing data collection, processing, review, and production. The role involves managing technology, including eDiscovery and other technology platforms such as Exterro, Microsoft 365, Purview, and various forensic imaging platforms, coordinating with internal and external teams, ensuring compliance with legal standards, and acting as a liaison between legal teams and IT. Key responsibilities include project management, developing best practices, managing vendor relationships, and providing technical support and training to legal staff.

Key Responsibilities

  • eDiscovery project management : Coordinate and manage the full eDiscovery lifecycle, including data collection, processing, and production, for multiple litigation and investigation matters.
  • Technology management : Deploy, manage, and support eDiscovery software and other legal technology tools; act as the subject matter expert on these platforms.
  • Legal hold management : Develop, issue, track, and manage legal holds and custodian lists.
  • Liaison and collaboration : Serve as the primary point of contact and liaison between the legal department, IT, outside counsel, and eDiscovery vendors.
  • Workflow and best practices : Develop and implement eDiscovery best practices, workflows, and procedures to improve efficiency and compliance.
  • Vendor management : Qualify, coordinate, and manage eDiscovery vendors; review invoices; and ensure quality control of vendor deliverables.
  • Data analysis and reporting : Perform quality control on data, generate reports on project metrics, and support case teams with data analysis and technical assistance.
  • Training : Train and advise attorneys and other legal staff on eDiscovery concepts, software, and systems.
  • Legal operations : Assist with legal operations initiatives, including technology tool optimization, outside counsel management, and budget tracking.

Total Rewards

  • Salary Range : $97,000 - $145,000
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility : Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility
  • Requirements

  • 5-10 years experience with technology and eDiscovery processes and platforms like Exterro and Microsoft 365.
  • Strong project management skills.
  • Technical proficiency with eDiscovery tools and data management techniques.
  • Familiarity with legal and regulatory requirements related to eDiscovery.
  • Excellent communication and interpersonal skills.
  • Bachelor's degree, often preferred in a related field, or equivalent experience.
  • Company Overview

    Keurig Dr Pepper (NASDAQ : KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

    Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?

    We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

    Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

    A.I. Disclosure :

    KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com.

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    Operation Support • Frisco, TX, US

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