Talent.com
Workforce Management Professional 2
Workforce Management Professional 2Atlanta Staffing • Atlanta, GA, US
Workforce Management Professional 2

Workforce Management Professional 2

Atlanta Staffing • Atlanta, GA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Workforce Management Professional 2

Become a part of our caring community and help us put health first. The Workforce Management Professional 2 applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Workforce Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Workforce Management Professional 2 is a vital contributor to Humana's Workforce Management team, supporting the Clinical Intake and Support Medicare Inpatient segment. This role is responsible for executing scheduling, timekeeping, attendance line management, and absence administration, with a strong emphasis on accuracy, compliance, and service delivery. Use your skills to make an impact.

Key Responsibilities :

  • Administers daily workforce processes including staff scheduling, timekeeping, attendance line, and absence management to ensure operational continuity.
  • Assesses organizational staffing needs, identifies requirements, and recommends effective solutions to meet workforce objectives aligned with enterprise strategic planning.
  • Provides thorough analysis of talent and staffing needs, leveraging data to inform decision-making and support optimal resource allocation.
  • Demonstrates a comprehensive understanding of departmental, segment, and organizational strategies, as well as operating objectives and their interconnections with related business areas.
  • Applies strong soft skills and effective communication in collaboration with leadership and back-office teams, promoting a positive and productive work environment.
  • Exercises sound judgment in determining appropriate work methods, including the ability to resolve issues in ambiguous situations with minimal supervision.
  • Adheres to established guidelines and procedures, while seeking guidance as needed to ensure compliance with organizational standards and regulatory requirements.
  • Maintains professionalism and confidentiality in all workforce management activities.

Required Qualifications :

  • 2 years or more of Workforce Management experience
  • Knowledge & experience with a WFO software such as Verint and Genesys
  • Ability to work Eastern Standard Time
  • Comprehensive knowledge of Microsoft products such as OneDrive, Excel and PowerPoint
  • Demonstrated ability to articulate ideas effectively in both written and oral forms
  • Strong analysis, critical thinking, and analytical problem-solving skills
  • Ability to handle multiple tasks and deadlines with attention to detail
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences
  • Proven ability to work effectively with leadership and cross-functional teams in a back-office environment.
  • Preferred Qualifications :

  • Bachelor's degree
  • Medicare and / or Medicaid experience
  • Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
  • Scheduled Weekly Hours 40

    Pay Range : $59,300 - $80,900 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

    Description of Benefits : Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    Application Deadline : 12-08-2025

    About Us : Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    Equal Opportunity Employer : It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https : / / www.humana.com / legal / accessibility-resources?source=Humana_Website.

    serp_jobs.job_alerts.create_a_job

    Workforce Management Professional • Atlanta, GA, US

    Job_description.internal_linking.related_jobs
    Senior Workforce Management Planning Analyst

    Senior Workforce Management Planning Analyst

    Samsara • Atlanta, Georgia, USA
    serp_jobs.job_card.full_time
    We are seeking a detail-oriented and analytical Planning Analyst to join the Workforce Management (WFM) team under Global Support Operations & this role you will be responsible for advanced fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Workforce Management Specialist

    Workforce Management Specialist

    United Digestive • Atlanta, Georgia, USA
    serp_jobs.job_card.full_time
    Atlanta Metro Area - Atlanta GA.As needed for business requirements.The Workforce Management Specialist (WFM Specialist) with United Digestive (UD) is a liaison between the Patient Service Centers ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Workforce Management Systems Analyst - Alvaria WFM

    Sr. Workforce Management Systems Analyst - Alvaria WFM

    Wisemen Multimedia, LLC • Chamblee, Georgia, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Wisemen Multimedia, LLC is seeking a skilled Sr.Workforce Management Systems Analyst to join our Contact Center Support team. Our team supports the management of the largest private, secured, civili...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Field Service Manager

    Field Service Manager

    Step Up Recruiting • Fayetteville, GA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Candidates must be great at leading people.This is a leadership role requiring them to inspire the team and get them to buy into all company goals and standards while feeling appreciated, worthy, a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Workforce Management Analyst Senior

    Workforce Management Analyst Senior

    Elevance Health • Atlanta, Georgia, USA
    serp_jobs.job_card.full_time
    Workforce Management Analyst Senior.Workforce Management Analyst Senior.This role requires associates to be in-office.This approach combines structured office engagement with the autonomy of virtua...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physical Therapist

    Physical Therapist

    Jobot • Griffin, GA, US
    serp_jobs.job_card.full_time
    Personalized Physical Therapy for Pain Relief | Great Growth Opportunities!.This Jobot Job is hosted by : Christina Chariott. Are you a fit? Easy Apply now by clicking the "Apply Now" butto...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    Skyline Med Staff Allied • Fayetteville, GA, US
    serp_jobs.job_card.full_time
    Skyline Med Staff Allied is seeking a travel Physical Therapist for a travel job in Fayetteville, Georgia.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline Med ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Salesforce Tech Lead - Sales and Service

    Salesforce Tech Lead - Sales and Service

    Zelis Healthcare, LLC • Atlanta, GA, United States
    serp_jobs.job_card.full_time
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Workforce Management Forecaster

    Workforce Management Forecaster

    FanDuel • Atlanta, Georgia, USA
    serp_jobs.job_card.full_time
    Our roster has an opening with your name on it.The Workforce Management Forecaster is accountable for the development and maintenance ofcomprehensive staffing models supporting Operations.The model...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director of Program Analytics & Reporting

    Director of Program Analytics & Reporting

    Aon • Alpharetta, GA, United States
    serp_jobs.job_card.full_time +1
    Aon is looking for a Director of Program Analytics & Reporting.As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Local Contract Physical Therapist

    Local Contract Physical Therapist

    LanceSoft • Fayetteville, GA, US
    serp_jobs.job_card.permanent
    LanceSoft is seeking a local contract Physical Therapist for a local contract job in Fayetteville, Georgia.Job Description & Requirements. The ideal candidate is a skilled professional passionat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Local Contract Outpatient Physical Therapist

    Local Contract Outpatient Physical Therapist

    Ethos Medical Staffing • Fayetteville, GA, US
    serp_jobs.job_card.full_time
    Ethos Medical Staffing is seeking a local contract Outpatient Physical Therapist for a local contract job in Fayetteville, Georgia. Job Description & Requirements.Ethos Medical Staffing Job ID #...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Salesforce (SFDC) Architect

    Salesforce (SFDC) Architect

    Axelon Services Corporation • Atlanta, GA, US
    serp_jobs.job_card.full_time
    SFDC Technical Solution Architect : 12-18 years IT industry total experience, with Minimum 9 years specifically in hands-on Salesforce. Apex and Visualforce and Lightning, and Experience in Data Mode...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Financial Manager - AI Trainer ($150 per hour)

    Remote Financial Manager - AI Trainer ($150 per hour)

    Mercor • Alpharetta, Georgia, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    UK / Canada / Europe / Singapore / Dubai / Australia-based • •Investment Banking or Private Equity Experts • • for a research project with a leading foundational model AI lab. You are a good fit if you : - Have •...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,782 to $2,058 per week in Griffin, GA

    Travel Physical Therapist (PT) - $1,782 to $2,058 per week in Griffin, GA

    AlliedTravelCareers • Griffin, GA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with National Staffing Solutions to find a qualified Physical Therapist (PT) in Griffin, Georgia, 30223!. Details of the PT - Home Health (HH) opening in Griffin, GA : ....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Workforce Management Strategy & Implementation Sr. Analyst

    Workforce Management Strategy & Implementation Sr. Analyst

    MCKESSON • Alpharetta, GA, United States
    serp_jobs.job_card.full_time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Workforce Development Manager

    Workforce Development Manager

    Faith Technologies • Atlanta, GA, US
    serp_jobs.job_card.full_time
    You've discovered something special.Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customs and Border Protection Officer - Experienced

    Customs and Border Protection Officer - Experienced

    U.S. Customs and Border Protection • Fayetteville, GA, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection Officer (CBPO).NEW RECRUITMENT AND RETENTION INCENTIVES!.Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional oppo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted