Chief Operating Officer

Job Description

About Broadway Housing Communities (BHC)

Broadway Housing Communities (BHC) believes equitable access to housing, education and the arts builds healthy communities. For over 40 years, our community-based housing model has generated meaningful change and sustainable pathways out of poverty for adults, children and families in West Harlem and Washington Heights.

BHC’s innovative model supplements the best practices of supportive housing for homeless adults with enriched and intensive educational resources for resident children and their parents / guardians. Over time, BHC has developed seven, and continues to own and manage five, deeply affordable and supportive residential properties with over 300 residents; onsite tuition-free high-quality preschools serving 120 children and families; three community art galleries; and a cultural institution, the Sugar Hill Children's Museum of Art & Storytelling. These efforts provide a comprehensive and innovative housing-based approach to redressing poverty through stable affordable housing for individuals and families, access to the arts, and early childhood education, which has served as a replicable national and world wide model.

Learn more at www.bhc.org.

Role Summary

The COO will play a critical role in designing and implementing BHC’s strategic and operational roadmap. This leader assumes day-to-day responsibility for operations, regulatory compliance, facilities, and finance, building systems and capabilities that ensure every function is performed with excellence so BHC residents—adults, children, and families—receive the support they need to live stable, independent lives.

RESPONSIBILITIES

Strategic Operational Leadership

• In partnership with the Executive Director, develop a three-year strategic plan for the organization and an operational roadmap inclusive of evaluating current staff and assessing staffing needs.
• Translate strategy into clear goals, metrics, and operating cadences that drive accountability and performance.
• Align operations with BHC’s mission and priorities, collaborating closely with senior leaders across Housing & Tenant Services, Education, Museum / Culture, and Development.
• Serve as a member of the executive team; coordinate with the Board and key external stakeholders as needed.
• Lead and coach the directors of Operations, Facilities, and Finance.

Operations Management

Facilities Management

Financial Management

QUALIFICATIONS

Compensation : Salary commensurate with experience; $175,000–$190,000 range. Comprehensive benefits include health, dental, vision, 403(b) retirement plan, life insurance, disability coverage, and paid time off.

To Apply : Send cover letter, salary requirements, and resume to resumes@broadwayhousing.org with subject line Chief Operating Officer. Please, no telephone calls—we will contact candidates whose qualifications best align with this role.

Equal Opportunity : BHC and the Sugar Hill Children’s Museum of Art & Storytelling are Equal Opportunity Employers.