Certified Medical Assistant (CMA) - Occupational Health - Eastgate

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

• Are you passionate about improving our communities through high quality, convenient, and connected Occupational and Employee Health?

We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line.

Apply today to learn more about joining a team that is supporting. the businesses and industries in our communities! Be part of our growing organization that will deliver health and wellness to the infrastructure of Cincinnati, Ohio.

WHY you should join our Team :

Easy :

Mercy Health makes it easy for you to work in a setting where you can practice at the top of your license / skill level, while our clinics with no holidays and no weekends offer you a good work-life balance.

Welcoming : Each center offers you an opportunity to work closely with a team of associates dedicated to each other and to providing exceptional clinical care and patient experiences.

Connected : We are part of Bon Secours Mercy Health, where you will experience the support of a reputable system and the resources and benefits that will keep you connected – to a community of providers and to specialists and services when patients need more advanced care.

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

The Medical Assistant is a multi-skilled clinical professional who works within the scope of practice to assist in patient care under the provider's direction. The Medical Assistant helps patients by providing information, services, and other assistance to support physicians and other providers in rendering patient care.

Essential Job Functions

Under the direction of the provider, contributes to the completion of the patient’s chief complaint (including but not limited to respirations, blood pressure, pulse oximetry, height, weight, and temperature) and documentation of patient needs.

Identifies problems in patient condition through data collection and reports them to the provider. Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.

Under the direction of the provider, participates in planning and implementing care for patients within the scope of Medical Assisting practice. Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource. Demonstrates standards of care excellence in all interactions, for both internal and external customers.

Float associates will float to various urgent care centers within the market as determined by leadership. May continuously be rotating between centers within the market to assist with periods of high volume, new center openings, and seasonality.

Maintains clinical and administrative skills to meet patient care and daily operational needs. Collect patient specimens and run point of care lab tests. Travel to other facilities for BSMH (Bon Secours Mercy Health) providers or adjusting work hours to meet patient care needs as directed by the manager may also be required.

Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.

Within the Medical Assisting scope and state guidelines, administers ordered medications and / or vaccines via oral, injection, topically, or as directed. Collect patient specimens and run point of care lab tests.

Documents in EMR (Electronic Medical Record) accurately and appropriately. Manages My Chart requests and incoming patient calls. Manages in-basket messages under the Provider’s instructions.

Other duties include ordering supplies, lab, and diagnostic tests, disposing of contaminated supplies, patient registration, scheduling, phone triage, cash handling, check-in / check-out and performing scribing duties as needed.

This position will include scheduled support working at the Front Desk as well as Medical Assisting.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Employment Qualifications

Required Minimum Education : High School Diploma or GED

Preferred Education : Vocational / Technical Degree

Specialty / Major : Medical Assisting

Licensing / Certification

Active Medical Assisting certification from one of the following (required) :

Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NCRMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable

Basic Life Support (BLS) required within Ninety (90) days of hire.

Minimum Qualifications

One year of Medical Assisting experience preferred

Medical Terminology and the ability to use standard office equipmentStrong oral and written communication skills, and an ability to collaboratively work with patients, families, and teams within a high-volume environment. Strong attention to details and an ability to multitask without prior instruction or direction.

Education

High School / GED (required)

Completion of an accredited Medical Assistant post-secondary education (preferred)

Work Experience

Completion of externship or clinical lab training (preferred)

1 year of recent Medical Assisting experience (preferred)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA / FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com