Retail Merchandiser - Lowell, MA

Retail Merchandiser

Purpose : Partner with assigned customers to ensure they have the right products at the right time in the right placement.

Job Responsibilities :

Order products that aligns with the needs of the customer.

Responsible for effectively displaying store products.

Responsible for maintaining effective business relationships with customers.

Responsible for daily travel to customer locations.

Responsible for arriving promptly at customer locations on assigned route for service.

Responsible for rotating stock and removing out of code product.

Process merchandise returns and issue credits according to company policy.

Ensure the neat and orderly appearance of UNFI products.

Responsible for product and / or delivery notification to customers.

Assist in hanging shelf tags and promotional POS / POP materials and resets.

Sell promotional and sales programs as assigned.

Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.

Follow through on customer product requests.

Keep management informed of area activities and of any significant concerns.

Attend meetings as required.

Provides backup for other field sales representatives when needed.

Performs other duties as assigned.

Job Requirements :

Education / Certification :

Valid driver's license necessary

Auto insurance levels that meet UNFI requirements

Experience :

Prior customer service experience in a retail setting

System Implementation preferred

Skills / Abilities :

Excellent customer service skills

Good communication skills

Time management skills and attention to detail

Basic math abilities

Ability to work independently

Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Physical Demands :

Daily travel is required and access to a vehicle is necessary

Ability to get in and out of car multiple times per day

Drive to and from accounts safely in city, rural and expressway conditions

Ability to set up displays, fixtures, shelving and products

Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt

Ability to lift up to 40 lbs

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M / F / Veteran / Disability. VEVRAA Federal Contractor.

Compensation : UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits : For Washington positions (or positions that may be performed remotely from Washington), click HERE for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs : Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death / dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and / or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

Sales Positions Only : For sales positions that are commission-based, the above range is an estimate of total potential commission-based compensation during an associate's first year, but UNFI offers an introductory period minimum of $680 per week. After the introductory period, as a 100% commission-based role, there is no set salary. UNFI's commission plans are uncapped and average earnings vary depending on territory and sales achieved, among other factors.

UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.