Client Liaison - MSPCA / Angell West

Client Liaison - MSPCA / Angell West

Job Category : Client Services

Requisition Number : CLIEN003854

Location : Waltham, MA 02451, USA

Job Description

MSPCA-Angell West has a full time 40 hours / week Client Liaison position (second shift) for experienced applicants in our Communication Center. This position is fully remote. Candidates must live within driving distance of Waltham, MA.

Compensation : Starting $20-$21 / hr. Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications.

Do you have a passion for customer service and love animals? If you have experience in call or contact centers, reception, scheduling, medical office support, secretarial, client communication, or other customer service work, you may be interested in a position with MSPCA-Angell as a Client Liaison.

Our Client Liaison plays an integral role in managing the flow of information between our veterinary staff and clients and are an essential part of our daily operations. Duties include (but aren't limited to) booking patient appointments, conveying detailed information regarding patient status, doctors' reports / updates, and instructions, and providing general information regarding routine, specialty, and emergency pet care.

If you are a motivated, compassionate, positive, and organized individual with excellent communication skills, this may be the opportunity you've been looking for. Angell has a variety of learning and development opportunities for candidates who wish to advance their career. The Client Liaison position is a great role for anyone looking to establish themselves in veterinary medicine or animal welfare as you collaborate with all of our departments and interact with every facet of patient and client care.

As this position requires excellent attention to detail, as well as verbal and written communication skills, we require applicants to include a cover letter with your application showcasing your writing skills.

To join our renowned animal hospital (the second oldest in the country) and have a career making a positive impact every day in the lives of both our patients and their owners, apply today!

Our benefits include health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, generous employee discounts for pet health care and pet food, and free onsite parking.

Qualifications

Education

Required : Associates or better.

Experience

Required : One year of call center, or customer service experience.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.