Finnish Speaking Customer Support for Home Appliances Department

Finnish Speaking Customer Support Representative

Join Our Home Appliances Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Finnish Speaking Customer Support Representative for our Home Appliances Department. If you are fluent in Finnish and have a passion for helping customers with their home appliance needs, this role is perfect for you!

In this important position, you will assist Finnish-speaking customers by addressing their inquiries and guiding them through product features, troubleshooting, and service requests. Become an integral part of a supportive team that prides itself on delivering excellent customer service while enjoying the opportunity to grow your career in the home appliances sector. We look forward to your application!

Your Responsibilities

• Provide exceptional customer support to Finnish-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding home appliances, helping them navigate features and troubleshooting issues.
• Document customer interactions accurately in our CRM system to ensure quality service.
• Collaborate with team members to meet service goals and enhance overall customer satisfaction.
• Engage in ongoing training to remain updated on product offerings and industry standards.