Job Family : Patient Account Representative
Travel Required : None
Clearance Required : None
Role Overview :
As a Hospital Payment Posting Specialist, you will play a crucial role in the financial health of our organization by ensuring payment accuracy and efficiency. Under general supervision, you will be responsible for performing critical tasks related to hospital payment posting. Your expertise in this area will directly contribute to our commitment to delivering exceptional healthcare services.
Key Responsibilities :
- Process and post deposits, payments, denials, and adjustments accurately.
- Reconcile both manual and electronic batches effectively.
- Possess strong written and verbal communication skills to liaise with stakeholders.
- Demonstrate proficiency in basic computer skills for data management.
- Adapt quickly to various tasks and maintain efficiency and composure.
- Take ownership of your work and manage your own responsibilities.
- Respect patient confidentiality and adhere to compliance measures.
- Provide empathy and compassion to patients experiencing distress.
- Foster teamwork and cooperation among colleagues.
- Communicate effectively with individuals from diverse backgrounds.
- Exhibit flexibility in navigating a fast-paced healthcare environment.
- Perform well in emergency or unusual situations.
- Uphold a strong work ethic and commitment to quality.
- Maintain a customer-focused approach to meet perceived needs.
Requirements :
High school diploma or equivalent.0-2 years of related experience with a general understanding of payor-specific or medical specialty reimbursement.Preferred Qualifications :
Knowledge of CPT and ICD-9 coding is a plus. Previous experience with Athena, Waystar, Phreesia, or EPIC is advantageous.What We Offer :
Guidehouse is committed to supporting a diverse and inclusive workplace. We offer a competitive total rewards package, including :
Comprehensive Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysOpportunity for a discretionary variable incentive bonusPaid Parental Leave401(k) Retirement PlanLife Insurance optionsHealth Savings Account and Flexible Spending AccountsShort-Term & Long-Term Disability coverageTuition Reimbursement and Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout Guidehouse :
Guidehouse is an Equal Opportunity Employer. We consider qualified applicants for employment in a manner consistent with applicable law. If you require an accommodation during the application process, please reach out to our Recruiting team. All communications regarding recruitment for a Guidehouse position will come from authorized Guidehouse email domains. We caution against any unauthorized correspondence regarding job opportunities.