Parts Coordinator

Parts Coordinator

The Parts Coordinator plays a vital role in processing customer orders, preparing accurate quotes, and coordinating shipments. This role requires strong product knowledge, the ability to interpret technical materials, and expertise in managing warranty claims and returns. If you enjoy problem-solving, building customer relationships, and working in a fast-paced environment, this is a great opportunity to grow your career. Key Responsibilities

• Process customer sales orders, including expediting and follow-up.
• Prepare and provide customer quotes, pricing, and lead times in accordance with company policies.
• Release and ship orders as required.
• Read and interpret parts manuals and drawings.
• Process customer credits as needed.
• Source required parts to meet customer needs and follow up to ensure satisfaction.
• Manage manufacturers' warranty claims and returns, ensuring timely submissions and compliance.
• Build and maintain strong customer relationships through professional, solution-oriented communication.
• Perform other duties as assigned.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.