Talent.com
Business Analyst

Business Analyst

Calculated HireHouston, TX, US
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Job Description

Business Analyst 1

Houston, TX

Day-to-Day

  • Audits the Coupa supplier changes and reviews transactions for compliance with established policies and procedures on an as needed basis.
  • Must be comfortable with calling suppliers, establishing trust, and ensuring suppliers follow up on requested information to ensure suppliers receive payment, and / or update their data information as requested.
  • Responds to internal or external issues and resolves, tracking the resolution
  • Monitors overall workflow to ensure timely completion of projects and daily work requirements and meets defined customer service level agreements
  • Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
  • Recommends changes, updates, and processes for continuous improvement in areas of expertise.
  • Meets established daily / weekly metrics
  • Resolves issues arising from internal department functions, or as brought forth by internal or external customers.
  • Tracks issues to resolution within department and in partnership with other groups.
  • Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.

Have Skill (Top 3) :

  • Communication, phone skills, customer service
  • Self-starter, demonstrates initiative and works under
  • minimal supervision; analytical / attention to details, ability

    to meet deadlines, MS Office

  • Demonstrated skill in project management, including
  • planning, organizing, and coordinating work assignments

    to effectively meet tight and / or multiple deadlines,

    handling multiple tasks simultaneously, and in managing

    conflicting priorities and demands

    Position Requirements

    Experience :

  • Minimum of 1 year of applicable job experience required
  • Demonstrated skills in :
  • Customer Service
  • Issue Resolution
  • Time Management
  • Systems and Tools :

  • Must have experience or familiarity with :
  • Coupa
  • Oracle
  • ServiceNow
  • Outlook
  • Concur
  • Intermediate proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) required
  • Experience with general business or accounting systems relevant to the assigned department
  • Knowledge and Skills :

  • Understanding of basic accounting processes and procedures
  • Strong analytical and communication skills
  • Project management and training experience within area of expertise preferred
  • Work Environment :

  • Must have a private in-home office setup
  • Must have secured and reliable internet connection
  • Will provide a laptop and docking station
  • Candidate is responsible for furnishing all other equipment (e.g., monitors, chair, desk, etc.)
  • Education and Certifications :

  • Bachelor’s degree in business, accounting, or related field preferred
  • No specific certifications required, but relevant certifications may be a plus
  • Disqualifiers :

  • Poor communication skills
  • Lack of basic Microsoft Office proficiency
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    Analyst • Houston, TX, US