Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Roth IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Our office is dedicated to helping team members succeed and thrive in their careers. Located in Torrance, CA, we take pride in serving the Latino community with personalized insurance and financial services.

We foster a supportive and growth-focused environment where every team member has the opportunity to learn, develop, and achieve their goals. If you're looking for a workplace that values your success and impact in the community, wed love to have you on our team!

Position Overview

Are you ready to join a dynamic team that's been making waves in the insurance industry since 2017? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in California and a presence in Arizona - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of seven seasoned professionals, you'll have the chance to engage with clients within California and Arizona, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Jeff Lowe - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS :

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.