Field Service Technician

$36 $60 / hour

Compensation & Benefits :

Eligible for profit sharing which is based on department profitability and individual performance

Comprehensive benefits package

Training and development as well as opportunities to grow within the organization

This individual will operate a mobile service vehicle and travel to customer locations to perform in-field machinery diagnostics and repairs as required. These repairs will consist of but are not limited to complete component removal disassembly and reconditioning following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible work overtime and weekends on occasion.

Specific Duties Include :

Perform in-field machinery diagnostics and repairs as required.

Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.

Diagnose inspect recondition repair assemble and service equipment as assigned by the supervisor.

Document machine information and repairs completed on work order including parts and fluids used.

Maintain a clean work area as well as care for all shop tools machines and equipment.

Identify and communicate solutions for customer service opportunities in the dealerships area of responsibility

Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.

Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.

Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.

Proactively seek and participate in available company-sponsored training in an effort to develop and advance knowledge base and skill set.

Participate in all company / location driven communication efforts including open book meetings huddles department meetings and other related efforts.

Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.

Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements :

Excellent mechanical skills

Trade specific tooling including hand tools and pneumatic tools

Current and valid drivers license as outlined in company policy manual

Ability to assemble and perform maintenance functions on equipment

Strong computer skills

Excellent customer service skills

Excellent oral and written communication skills

Strong organizational skills

Graduation from related diesel technology program (preferred)

Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Required Experience :

IC

Key Skills

Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 36 - 60