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Community Manager
Community ManagerACC Management Group Inc • Milwaukee, WI, US
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Community Manager

Community Manager

ACC Management Group Inc • Milwaukee, WI, US
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Job Description

Job Description

Description :

Now Hiring : Community Manager – Join Our Dynamic Team!

Location : Milwaukee, WI

Position Type : Full-Time

Are you a people person who thrives on creating vibrant, welcoming communities? Do you have a proven background in property management and a passion for delivering exceptional resident experiences? If so, we want YOU to be our next Community Manager!

At ACC Management Group , we’re more than just a property management company — we’re a team dedicated to building places people love to call home. As our Community Manager , you’ll lead the day-to-day operations of a beautiful property, foster strong resident relationships, and ensure our community runs smoothly and efficiently.

What You’ll Do :

  • Oversee all aspects of community operations, including leasing, maintenance, and resident relations.
  • Lead and motivate a team to deliver top-tier customer service and operational excellence.
  • Manage budgets, financial reporting, and property performance goals.
  • Ensure compliance with company policies, fair housing laws, and safety standards.

What We’re Looking For :

  • Previous property management experience is REQUIRED
  • Strong leadership and communication skills — you inspire teamwork and trust.
  • Excellent organizational skills with attention to detail and follow-through.
  • A proactive problem-solver who thrives in a fast-paced environment.
  • Proficiency with property management software (e.g., Yardi, AppFolio, RealPage).
  • Why You’ll Love Working With Us :

  • Competitive salary + performance-based bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities within a thriving company
  • A supportive, collaborative team that values your voice and ideas
  • ACC offers competitive pay, benefits (medical, dental, vision, STD / LTD / Life), 401K, paid time off, & bonus opportunities!

    Essential Duties

  • Ensure complexes and vacancies are ready for showings and move-in dates.
  • Effectively communicate property features and amenities to all prospects.
  • Answer questions to all prospects and potential applicants in a timely manner.
  • Conduct showings of vacant units to all interested prospects.
  • Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
  • Address resident concerns and all maintenance requests in a timely manner.
  • Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals.
  • Generate, distribute, and monitor renewal notices and follow up accordingly.
  • Coordinate and process all lease paperwork for all move in and move outs.
  • Collect payment of rent according to company procedures and policies.
  • Handle and process all delinquency matters and reporting as need be.
  • Maintain strong resident relations while continuing to enact company and community policies.
  • Lead all resident relations matters or concerns that are presented in a timely manner.
  • Maintain relationships with all vendors, suppliers, and professionals servicing the company and / or property.
  • Record and document all resident correspondence as appropriate.
  • Report and document all accident and emergency situations in a timely manner.
  • Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
  • Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area.
  • Oversee and supervise all maintenance activity of employees and independent contractors.
  • Manage all on-site property employees with providing proper training, guidance, and coaching.
  • Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
  • Understand, maintain, and stay up to date on assigned property(s) description and classification.
  • Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.
  • Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval.
  • Coordinate bank deposits as needed.
  • Complete all assigned reports and / or projects to the Regional Manager by the required deadline.
  • Requirements :

    Knowledge, Skill & Ability Requirements

  • High School diploma or equivalent required.
  • 1-2 years of property management or industry related experience required.
  • Knowledge of project-based section 8 or section 42 experience a plus.
  • Knowledge of fair housing laws a plus.
  • Knowledgeable and proficient with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
  • Experience with Onesite software is a plus.
  • Must be able to physically inspect the properties.
  • Maintain valid driver's license with acceptable driving record.
  • Flexibility with working hours and availability for later hours or Saturdays as needed.
  • Ability to prioritize and possess efficient time management skills.
  • Demonstrates excellent verbal and written communication skills.
  • Strong customer service skills with ability to handle complaints in a positive and time efficient manner.
  • Goal-oriented and team player.
  • Ability to work independently under tight deadlines.
  • Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift to but not limited to 25 pounds unassisted and as needed.
  • Supervisory Responsibility

    This position will be required to supervise a staff on-site of but not limited to maintenance technicians, assistant community managers, leasing agents, and cleaners.

    Work Environment

    This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets / etc.

    Physical Demands

    The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.

    Travel

    Travel is required to assigned property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year.

    ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    #IND123

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