Veterinary Receptionist

Job Description

Job Description

Join the Team at Russell Creek Pet Clinic & Hospital – Where Compassion Meets Excellence

Russell Creek Pet Clinic is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with clients and their pets. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while balancing a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, and committed to contributing to a team-focused environment.

This is a Full-Time position with a 4 / 10 schedule and availability needed Monday-Friday and Saturdays from 7 : 30am to 12pm.

Benefits and Compensation

• Compensation : $16-$17 per hour, for each hour worked
• Health Package : Medical, Dental, and Vision Insurance (with HSA options)
• Life Insurance and Disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Professional development
• And more!

Russell Creek Pet Clinic & Hospital, proudly voted Best Veterinary Clinic in Collin County , is more than just a full-service small animal hospital—we’re a close-knit team dedicated to exceptional care and a positive work culture.

Located on nearly an acre of beautiful grounds in Plano, our clean and well-designed facility features four exam rooms, a separate ICU, an outdoor play area, and a smooth operational flow that makes every day run efficiently. Our two-doctor team, supported by a talented and caring support staff, offers a wide range of services including routine surgery, advanced dentistry, laser therapy, preventative medicine, grooming, and boarding.

At the heart of our clinic is Dr. Greenwell, our Medical Director, whose compassionate leadership fosters a collaborative and supportive environment. He genuinely cares about both our team and every animal that walks through our doors. Here, your skills are valued, your growth is encouraged, and your work-life balance matters.

If you're looking for a place where you can thrive professionally while making a meaningful impact, Russell Creek could be your next home.