SCHEDULING CENTER REP

SCHEDULING CENTER REP

Baltimore-MD-21201-United States

Who We Are :

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

The Rubin Institute for Advanced Orthopedics (RIAO) is a leading orthopedic center located at Sinai Hospital in Baltimore, Maryland. It offers a comprehensive range of orthopedic care for both adults and children, including specialized services like limb lengthening, joint preservation and replacement, and hand and upper extremity surgery.

The Scheduling Center Representative will perform centralized scheduling for a medical practice's physicians and mid-level providers across all locations. As the first point of contact for virtually all the practice's patients, the Scheduling Center Representative is required to maintain a positive, friendly, and helpful attitude with patients at all times.

Key Responsibilities :

• Answers the telephone in a pleasant manner and in accordance with departmentally approved scripts.
• Works with the patient and or family member and the appropriate physician or responsible staff members to address the patient's needs in a timely and professional manner.

Requirements :

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