Maintenance Technician II - Co-Living

About Nest DC

Nest DC delivers a best-in-class, residential property management service. We are a mission-based, justice-oriented company that puts people and place first. We measure our profit in impact; excellent jobs, diversity, equity, and a thriving community. We spend locally, pay rent for the planet with our environmental policy, and invest in housing justice with our birdSEED Foundation.

Tending to homes and the people in them is our privilege. Our clients count on us to care for their investments, reduce risk, and reduce burden. We are partners and proxies for our clients. To succeed, our organizational design and systems must support a frictionless relationship. From technology to training, communications culture, and marketing, Nest DC is designed to be profitable, reputable, and impactful at once.

Position Overview

Our Co-Living division oversees a multi-site, shared-housing portfolio that provides residents with safe, high-quality, community-driven living spaces. The Maintenance Technician II is a hands-on, client- and resident-facing role responsible for ensuring that our properties remain well-maintained, safe, and functional.

This position blends technical expertise, proactive problem-solving, and excellent customer service. The Maintenance Technician II completes daily repair requests, conducts preventative maintenance, supports seasonal and emergency preparedness, and acts as a visible and approachable presence at our properties.

As part of the Co-Living Maintenance Team, this role collaborates closely with the Maintenance Coordinator, property management staff, and residents to deliver on our brand promise : homes that are well-cared for, communities that thrive, and clients who trust Nest DC for peace of mind.

Key Responsibilities

Maintenance & Repairs

• Diagnose, perform, and bill for all approved repairs in a timely and professional manner.
• Complete assigned tickets within 24 hours when possible.
• Review all assigned tickets daily, gather necessary supplies, and close out work orders promptly.
• Schedule appointments directly through AppFolio, updating notes and status in real time.
• Leave spaces clean, safe, and tidy after repairs, relocking and securing doors as found.
• Assist staff and residents in troubleshooting or problem-solving maintenance issues.

Preventive Maintenance

Resident & Client Engagement

Operations & Reporting

Safety & Compliance

Skills & Qualifications

Specific Skills

Education & Experience

Soft Skills

Physical Requirements

PId93c912dcc4a-30511-38647318