Staff Software Engineer

Senior Software Engineer (Staff) – Austin, TX (Hybrid)

Are you a great developer who can help a transforming engineering team? Do you want to be at the forefront of shaping our global platforms through the standardization and simplification of multiple complex interfacing platforms? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Senior Software Engineer!

Western Union powers your pursuit.

In this critical role, you will utilize your skills and innovation to lead the planning, design, implementation, and maintenance of our enterprise-wide payment platform, spanning both on-premises and cloud environments. This role requires a deep understanding of application, database, and infrastructure design principles, and a passion for building scalable, secure, and high-performance systems.

You will collaborate with engineering, product teams, external payment processors, and cross-functional stakeholders to deliver complex solutions that drive business value through new product capabilities, operational optimizations, and technological innovation. You will also support a research and development function to explore emerging technologies and recommend enhancements to the platform.

Role Responsibilities

• Lead the design and development of scalable, secure, and high-performance payment solutions across cloud and on-prem environments.
• Collaborate with global engineering teams, product managers, and external partners to define and deliver complex, multi-tier solutions.
• Champion customer experience, product quality, performance tuning, and continuous improvement.
• Design and develop backend applications using layered architecture, ensuring clear separation of concerns across business logic, data access, and integration layers to support scalability, maintainability, and performance.
• Apply Agile methodologies and maintain high test coverage (80%-unit, 70% integration).
• Conduct engineering studies and provide strategic recommendations for platform enhancements.
• Troubleshoot and resolve application issues in collaboration with operations and technical teams.
• Contribute to technical documentation and ensure alignment with emerging standards and best practices.
• Communicate effectively with global partners and cross-functional teams.

Role Requirements

Pluses include :

Salary

The on-target earning range is $125,000-155,000 per year, which includes a base salary and variable target incentive (including short-term incentives) that aligns with individual and company performance. Actual salaries will vary based on candidate’s qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – specific benefits include :

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.