Senior Director - Information Technology

Senior Director - Information Technology

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

The Senior Director - Information Technology will increase focus and visibility for Issuer Solutions, drive accountability and quality, roadmap delivery, appropriate level of innovation and transformation through standardization for the industry and sustain engineering managed. You will lead delivery of teams across development to implementation to production support and resources through alignment and appropriate prioritization.

What you'll do :

• Lead team and others through strategic organizational change initiative while you partner with business stakeholders, client relationship managers and senior leadership to deliver strategic roadmaps on a metric driven approach to measure progress on platforms across SDLC KPIs and support
• Participate in project planning and oversee development and delivery while be the single escalation point to senior leadership, and ensure developers deliver quality code, meeting coding and cyber standards
• Structure team to ensure engagement and alignment of resources and skills to address support, development, and client delivery expectations
• Embed the continuous improvement culture with assessment of processes, controls, quality, and development practices across the team while you support a culture that rewards success and promotes collaboration
• Assess and remediate controls (reputational, financial, operational) and associated monitoring of existing environment
• Build structure and succession with team leaders to be able to operate without day-to-day guidance by establishing clear roles, responsibilities, and process owners to enable the organization to become self-standing, addressing single points of failure and make it process dependent
• Ensure investment in appropriate documentation for the platforms to allow for supportability, risk mitigation through cross training and support new resource onboarding
• Leverage off-shore resourcing including consultants effectively with investment in pre-requisites, work allocation and guidance, creates culture of trust to off-shore certain projects with oversight

Experience you'll need to have :

Experience that would be great to have :

How you'll work :

Travel :

Sponsorship :

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please : Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

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