Talent.com
Service Writer
Service WriterLooking for a career where you can make an impact? • San Leandro, California, USA
Service Writer

Service Writer

Looking for a career where you can make an impact? • San Leandro, California, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Title : Service Writer

Location : San Leandro

Job Type : Full-Time

Salary Range : $26 to $31 hourly DOE

About Sonsray :

Sonsray moves mountains for the construction transportation and agriculture industries. We are the West Coasts largest Thermo King & CASE dealership offering sales parts service rental and leasing. We are committed to fostering a supportive and dynamic work environment.

Why work here

At Sonsray we value all employees their contributions and most importantly their ideas! We know that the key to moving mountains is teamwork. This is what we offer our team members :

  • Medical coverage (PPO HSA options)
  • Dental Vision and Life insurance provided at no cost
  • 401K with competitive employer contributions
  • 80 hours of annual vacation increasing with years of service
  • Uniforms provided annually
  • Annual boot voucher of $125.00
  • One full paid day off annually for community volunteer work
  • Birthday meal provided by Sonsray
  • Privately owned and operated with decisions made based on core values rather than corporate directives
  • Annual Holiday Party including covered airfare and hotel for employees and a guest
  • Emphasis on company growth and employee development
  • Open-door policy fostering a collaborative environment with active owner and management involvement

Responsibilities :

  • Verify warranty and service contract coverage explaining provisions and exclusions to customers.
  • Prepare detailed service estimates including material supply and labor costs and calculate customer deductibles.
  • Create work orders by documenting issues outlining repairs securing approvals and entering into the service database.
  • Clearly explain estimates and expected vehicle return times to customers addressing questions and obtaining necessary contact information and approvals.
  • Maintain comprehensive unit records of identified problems and planned corrective actions.
  • Proactively accept new requests and identify opportunities to enhance job outcomes to contribute to the organizations positive reputation.
  • Perform additional duties as assigned by management to align with dealership objectives.
  • Qualifications :

  • Minimum 3 years experience as a service writer.
  • Ability to review records and explain technical information to customers.
  • Proficiency in calculating costs for materials supplies and labor.
  • Experience in documenting symptoms problems and causes and outlining required repairs.
  • Strong communication and interpersonal skills to build customer confidence and address concerns.
  • Detail-oriented for maintaining accurate and comprehensive unit records.
  • Commitment to continuous learning and staying current with industry knowledge including reading manufacturer publications and completing online factory courses.
  • Proactive and adaptable with a willingness to take on new tasks and identify areas for improvement.
  • Contact us at or 323.319.1900 Ext 1830

    Privacy Notice to all California Job Applicants Regarding the Collection of Personal Information.

    Key Skills

    Photography,Proofreading,Fact check,Interviewing,AP Style,Journalism,SEO,Copywriting,Creative Writing,Wordpress,Blogging,Writing Skills

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 26 - 31

    serp_jobs.job_alerts.create_a_job

    Service Writer • San Leandro, California, USA

    Job_description.internal_linking.related_jobs
    Automotive Service Writer

    Automotive Service Writer

    TradeJobsWorkForce • 95192 San Jose, CA, US
    serp_jobs.job_card.full_time
    Automotive Service Writer Job Duties : Initiates automotive services and repairs by ascertaining performance probl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Writer KUMDC5692571 (San Jose)

    Technical Writer KUMDC5692571 (San Jose)

    Compunnel Inc. • San Jose, CA, US
    serp_jobs.job_card.part_time
    Months (Possibility of extension / conversion based on performance and budget).One of the largest Data Storage Devices manufacturers in the US. As a Technical Writer, youll transform complex technical...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    UX Writer (Mountain View)

    UX Writer (Mountain View)

    WorldLink US • Mountain View, CA, US
    serp_jobs.job_card.part_time
    WorldLink is a rapidly growing information technology company at the forefront of the tech transformation.From custom software development to cloud hosting, from big data to cognitive computing, we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Writer KUMDC5692571

    Technical Writer KUMDC5692571

    Compunnel Inc. • San Jose, CA, United States
    serp_jobs.job_card.full_time
    Months (Possibility of extension / conversion based on performance and budget).One of the largest Data Storage Devices manufacturers in the US. As a Technical Writer, you’ll transform complex technica...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Underwriter

    Senior Underwriter

    AmTrust Financial • Concord, CA, United States
    serp_jobs.job_card.full_time
    The Property and Casualty Underwriter administers the underwriting of BOP, WC, package, commercial auto and umbrella accounts in compliance with company guidelines, individual line authority, and p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Dedicated Writer

    Dedicated Writer

    TradeJobsWorkForce • 95172 San Jose, CA, US
    serp_jobs.job_card.full_time
    Dedicated Writer Job Duties : Computer with internet access Office 365 or Microsoft Office Suite Mo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Writer

    Technical Writer

    TradeJobsWorkForce • 95110 San Jose, CA, US
    serp_jobs.job_card.full_time
    Research, write, edit and proofread complex technical data.Create, maintain and update manuals, procedures, specifications and other documents. Create, maintain and update installation instructions,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Social Media Writer and Content Producer III

    Social Media Writer and Content Producer III

    Skill • Cupertino, CA, United States
    serp_jobs.job_card.temporary
    Our clients Corporate Communications team is looking for an experienced Social Media Writer and Content Producer to join their team. This role will cover a parental leave and play a key part in thei...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Manager, Corporate Storyteller and Editorial Lead

    Manager, Corporate Storyteller and Editorial Lead

    Elastic • Mountain View, CA, United States
    serp_jobs.job_card.full_time
    Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people.The Elastic Search AI...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technical Writer

    Technical Writer

    Two95 International Inc. • Sunnyvale, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Required qualifications to be successful in this role : .Ability to effectively communicate both orally and in writing.Experience developing process flows, methods and procedures, functional requirem...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Grant Writer

    Grant Writer

    TradeJobsWorkForce • 95110 San Jose, CA, US
    serp_jobs.job_card.full_time
    Grant Writer Job Duties : Prepares proposals by determining concept, gathering and forma...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    UX Writer

    UX Writer

    FocusKPI Inc. • Mountain View, CA, US
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    FocusKPI is seeking a UX writer or a Public health writer to join one of our clients, a high-tech SaaS company.The UX writer will join a cross-disciplinary team of p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Social Worker - MSW - Social Work Services - Cross Campus - Per Diem - 8 Hour - Days

    Social Worker - MSW - Social Work Services - Cross Campus - Per Diem - 8 Hour - Days

    John Muir Health • Walnut Creek, California, United States
    serp_jobs.job_card.full_time
    Provides masters level clinical social work with goal of restoring patients / families to optimum health and social adjustment, while facilitating a positive impact on the hospital.Education : Master'...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Content Writer

    Content Writer

    TradeJobsWorkForce • 95132 San Jose, CA, US
    serp_jobs.job_card.full_time
    Content Writer Job Duties : Writing Take podcast episodes and turn them into amazing blogs, L...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    UX Writer

    UX Writer

    WorldLink US • Mountain View, CA, United States
    serp_jobs.job_card.full_time
    WorldLink is a rapidly growing information technology company at the forefront of the tech transformation.From custom software development to cloud hosting, from big data to cognitive computing, we...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Licensed Social Worker (LSW) - $2,342 per week in Concord, CA

    Travel Licensed Social Worker (LSW) - $2,342 per week in Concord, CA

    AlliedTravelCareers • Concord, CA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with AHS Staffing to find a qualified LSW in Concord, California, 94520!.AHS Staffing is looking for a Social Worker Social Work in Concord, CA for a Long Term (Trave...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Automotive Service Writer

    Automotive Service Writer

    TradeJobsWorkforce • 95113 San Jose, CA, US
    serp_jobs.job_card.full_time
    Automotive Service Writer Job Duties : Initiates automotive services and repairs by ascertaining performance proble...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technical Writer I (San Jose)

    Technical Writer I (San Jose)

    US Tech Solutions • San Jose, CA, US
    serp_jobs.job_card.part_time
    As a Technical Writer, youll transform complex technical concepts into clear, concise, and user-friendly documentation for the CREW organization at Fremont and Great Oaks.Youll partner with technic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted