Pharmaceutical Education Representative
Ashfield Engage is building a nationwide team of field based Pharmaceutical Education Representatives. This is an excellent entry-level role into the healthcare and pharmaceutical industries. The team will be dedicated to providing services to Ashfield's client, Pfizer.
The key objective of the Pharmaceutical Education Representatives position is to increase awareness of high / at-risk patient type for COVID-19 through educational efforts. This is a hybrid (virtual and face-to-face capable) contracted team with ability to provide educational detail but not close for action; driving education and awareness on high / at-risk patients for COVID-19 within the urgent care and retail pharmacy settings along with targeted HCPs.
This role involves : providing P1 educational (non-promotional) support to physicians about COVID-19 risk factors, disease progression, and treatment options; educating identified targets to ensure customer preparedness on patient identification as above; building solid working relationships with customers through regular calls and on-going contact with customers as defined in the Pharmaceutical Educational Contracted Team SOW (Project SOW); ensuring close collaboration with cross-functional, customer-facing colleagues to ensure objectives are aligned and efforts are coordinated by channel and across field deployments; understanding the customer and market landscape within assigned geographies and strategically assessing the overall business to prioritize opportunities and develop / execute a plan of action designed to maximize educational impact at the local level; operating in a team environment that is based on a culture of high collaboration and that encourages innovative ideas.
Competitive compensation, excellent benefits, generous performance-driven incentive compensation package, competitive environment with company wide recognition, contests and coveted awards, exceptional company culture.
HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment); maintaining an expert understanding of the product, patient education, consumer education, and factors influencing the market environment; maintaining an in-depth and sophisticated knowledge of related disease state and market dynamics, quality initiatives, health information technology, value-based care trends or other account-specific considerations that enable engagement in meaningful dialogue and adding value when calling on customers; successfully implementing the strategic call plan to meet or exceed business objectives for assigned geographies; exhibiting strong business acumen through effective customer analysis; collaborating and coordinating with a range of cross-functional colleagues to prioritize opportunities at a local level, across channels, and understanding, developing, and executing the strategic plan for targeted accounts; driving the retail pharmacy customer interface at the local level to further educational efforts; employing effective interaction techniques; customizing the delivery of educational messages; sharing information on approved support resources; completing all call reporting and inventory recording responsibilities; balancing needed study and certification time; preparing for and actively participating in all required sales conferences and training classes; completing all required compliance training.
Bachelor's degree, minimum 2 years of relevant experience such as pharmaceutical sales experience, medical / medical device sales experience, professional sales or promotional activity, small business owner or other entrepreneurial experience, marketing, customer service and / or account management, relevant healthcare / scientific roles, educator, full time military experience; must live within 25 miles of the border of the territory; product knowledge; urgent care setting experience; effective interpersonal, organizational, communication skills; ability to work independently and manage time effectively; strong interpersonal and relationship building skills; excellent communication skills; ability to work without direct supervision; self-driven & motivated; detail oriented and strong organizational skills; timeliness; ability / willingness to travel; valid US driver's license and a driving record in compliance with company standards.
About Ashfield Engage : Ashfield Engage, part of Inizio, is a global leader in commercialization services for the healthcare industry. We partner with our clients across Advisory, Healthcare Communications, Commercial, Patient Solutions and Medical Affairs to build creative, scalable and tailored health solutions that are executed flawlessly, to deliver positive outcomes for patients. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
Field Representative • Rockville, MD, US