Evening Dispatcher

About the Company :

Founded in 2008 by Ross Sapir Roadway Moving is built on the core principles of accountability kindness generosity and dedication. These values drive a culture of excellence where our peoplenot just our trucksset us apart in a crowded industry. We believe in investing in both our employees and our clients fostering an environment rooted in respect urgency clear communication and appreciation. At Roadway we dont just move boxes we move lives and we do it with a commitment to making the experience remarkable for everyone involved.

Summary : The Dispatcher is primarily responsible for coordinating moves and the daily moving team operations.

Principal Duties & Responsibilities :

• MUST have strong customer service skills (always respectful understanding and courteous).
• Communicates with moving teams (drivers foremen helpers etc.). Helps resolve any challenges and provides support as needed.
• Follows up on moving teams and maintains progress reports.
• Coordinates and schedules moving teams to maximize available workforce against open jobs.
• Prepares all necessary documents (bills of lading contracts) daily for moving jobs.
• Monitors moving jobs for efficiency ensuring jobs are being conducted within appropriate time frames and move restrictions.
• Properly documents incidents such as motor vehicle accidents or safety-related matters in accordance with company policy.
• Works closely with other departments to report and resolve issues.
• Optimizes workforce based on employees skills availability and preferences while always respecting the company rules and enforcing all necessary policies and agreements.
• Any other related duties as assigned.

Qualifications :

Pay : $65000-$70000

Note : The above description is not intended to be an exhaustive list of all duties responsibilities or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Roadway Movers mission. Roadway Movers Inc. is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Roadway Movers Inc. makes hiring decisions based solely on qualifications merit and business needs at the time.

Key Skills

Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

Employment Type : Full Time

Experience : years

Vacancy : 1