Director of Client Services

Director of Client Services needed for a Risk Management group located in Central San Diego.

This is an exciting leadership role where you will take charge of the client services department, overseeing daily operations and shaping the way the team delivers exceptional service. You will manage and mentor a team of client services professionals, fostering growth, continuous improvement, and excellence while ensuring they have the resources and training needed to succeed. The role requires leveraging technical expertise to guide staff, support clients in complex scenarios, and implement innovative solutions that enhance service delivery. You will also oversee operations, monitor performance metrics, optimize resources, and manage key client relationships to ensure high-quality outcomes and client satisfaction. This position is ideal for someone who thrives on leadership, problem-solving, and making a tangible impact across both the team and the organization.

HOURS : Monday – Friday, 9 am – 5 pm

DURATION : Direct Hire

WORKPLACE :

• Hybrid schedule (preferred if the candidate lives within a reasonable distance of the office)
• In-office (option available for those who prefer to work onsite full-time)

PAY : $90k to $110k base salary (DOE)

BENEFITS : This client contributes a portion toward the benefits package.

Job Duties can include, but are not limited to :

REQUIREMENTS :