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People Operations Coordinator

People Operations Coordinator

Undefeated Tribe Operating Company LLCAustin, TX, USA, 78702
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PEOPLE OPERATIONS COORDINATOR

Human Resources

Salary, Full Time

Job Family : HQ Support

Location : 1637 East 2nd Street, Austin, TX 78702 (in office position)

Reports to : Director of People Operations

We are looking for a People Operations Coordinator to join our team- As a key member of the People Operations team at Crunch Fitness – Undefeated Tribe, the People Operations Coordinator is a key point of contact for our gym leaders and plays a vital role in ensuring new employees are fully prepared for their first day. With a strong focus on onboarding, this role also offers the opportunity to grow and expand into other areas of HR as the team and company evolve.

Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is the fastest growing franchise group and is expanding the Crunch Fitness brand across Texas, Oklahoma, New Mexico and Missouri. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.

Position Overview

The goal of this position is to ensure the People Operations department runs smoothly and efficiently to deliver maximum value to our Managers, Team Members, and the organization in general. As the People Operations Coordinator, you will perform a variety of Human Resources-associated tasks.

Responsibilities

As a People Operations Coordinator, you will be working in the office setting, which will require :

  • Providing data entry and administrative support to the People Operations team
  • Facilitate onboarding assistance and training, including I-9 compliance
  • Delivering exceptional customer service to our team members with a servant-leader mindset
  • Assisting with data entry of new team members into various Crunch platforms
  • Assisting team members with system and mobile app access and password resets
  • Responding to unemployment claims and information requests as they are received
  • Responding to requests for employment verification
  • Assisting with the maintenance of standard HR documents including job descriptions, employee agreements, document acknowledgments, etc.
  • Working independently on various projects and related duties as requested
  • Assisting with event planning
  • Completing other duties as assigned

Required Skills & Experience

  • Excellent verbal and written communication skills
  • Strong computer operation skills with a working knowledge of Google Workspace and Microsoft
  • Highly skilled in customer / team member support
  • Minimum 6 to 12 months of HR or related experience preferred
  • Working knowledge of employee relations and investigation process is beneficial
  • Experience with Human Resources Information Systems desired, ideally UKG
  • Familiarity with labor laws and legislation is a plus
  • Physical Requirements

  • Prolonged periods of sitting
  • Prolonged periods of working at a computer
  • Education Requirements

  • High school diploma or GED required
  • Bachelor's degree in Human Resources or a related Business field preferred
  • Benefits

  • Flexible PTO (for designated corporate employees)
  • Subsidized health insurance coverage (health, dental, vision) for full-time positions
  • Basic Life and AD&D
  • Continuing HR education and support for HR certifications
  • Free gym membership
  • Travel

    This position may require occasional travel for club openings and training.

    EQUAL OPPORTUNITY EMPLOYER

    UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Operation Coordinator • Austin, TX, USA, 78702