Front Desk / Patient Coordinator

Founded in 2005, Promotion Physical Therapy is a privately owned outpatient clinic that has proudly served San Antonio and surrounding communities for over 19 years. We are committed to delivering exceptional care in a warm, supportive, and encouraging environment.

Position Overview

We are currently seeking a full-time, motivated, and personable Front Desk / Patient Coordinator to join our team at our TPC location. This role is essential to creating a welcoming and efficient experience for our patients and supporting the overall success of our clinic.

Key Responsibilities

• Greet patients and visitors with professionalism and warmth
• Schedule and confirm appointments accurately
• Register new patients, including verifying insurance, referrals, and prescriptions
• Collect payments and issue receipts; balance daily cash and prepare weekly deposits
• Maintain accurate patient records in the EMR system, including scanning documents
• Answer and direct incoming calls; take and relay messages as needed
• Notify therapists when patients are ready for treatment
• Assist patients with non-clinical inquiries related to their care
• Perform other administrative duties as assigned

What We're Looking For

Required 1 year of administrative / clerical experience in a  medical  office setting

Proficiency in patient check-in / check-out, scheduling, insurance verification, and handling payments

Strong verbal communication and interpersonal skills

Detail-oriented with the ability to multitask in a fast-paced environment

High school diploma or equivalent required

Friendly, team-oriented attitude with a passion for helping others

What We Offer

One-on-one training and mentorship

Opportunities for continuing education

Supportive and collaborative team environment

Employer-paid life insurance

Comprehensive benefits package including Medical, Dental, Vision, Life, Short-Term Disability, Cancer, Accident, and Hospital Indemnity Insurance

Paid Time Off (PTO)

401(k) with company match

Company-sponsored team outings and events

Physical Requirements

Ability to sit, stand, walk, and use hands frequently

Must be able to lift up to 20 pounds

Visual and auditory ability to use a computer and answer phones

Job Type : Full-time

Benefits :

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Health insurance

Health savings account

Life insurance

On-the-job training

Paid time off

Vision insurance

Medical Specialty :

Outpatient physical therapy

Schedule :

8-hour shift

Monday to Friday

Experience :

Medical front office / admin : 1 year (required)

Language :

English (Required)

Work Location : In person