Director of Operations

Job Description

Director of Operations

Location : Naperville, IL (Hybrid)

Type : Full-time

Base Salary : $120,000 – $140,000

About Us

We are an innovative and growing private psychology practice dedicated to providing accessible, high-quality mental healthcare. Our mission is to deliver comprehensive therapy, assessment, and psychiatric services quickly, effectively, and compassionately. We are looking for a dynamic, strategic, and values-driven Director of Operations to join our leadership team and help shape the future of mental healthcare delivery.

Your Impact

As our Director of Operations, you will be the architect of our operational success. You’ll design and implement systems, build and lead teams, and ensure we deliver exceptional care to our clients while scaling sustainably. This is a high-impact leadership role where your vision and execution will directly influence our growth, culture, and client outcomes.

Key Responsibilities

• Partner with the owner to develop and execute our strategic plan.
• Drive expansion efforts, including new site openings within 24 months.
• Lead the launch of psychiatry services within 12 months.
• Oversee daily operations to ensure smooth, efficient, and compliant practices.
• Build and refine scheduling, billing, and client services systems.
• Optimize workflows for a 30% operating margin and 90%+ clinician utilization.
• Hire, manage, and develop a high-performing team.
• Foster a culture of accountability, transparency, and collaboration.
• Monitor budgets, control costs, and ensure financial targets are met.
• Ensure adherence to healthcare regulations, privacy laws, and ethical standards.
• Champion a client-first culture that values integrity, transparency, and care.

What We’re Looking For

Must-Have Competencies :

Additional Consideration Given For :

Why Join Us?

Competitive Compensation :

Mission-Driven Culture :

Impact :

Ready to Make a Difference?

Apply now and tell us why you’re the right fit to lead our operations and help us deliver exceptional care. Submit your resume, a one-page, single-spaced cover letter outlining your interest and skills, and at least three professional references.