IT Support Specialist
Veterans SourcingSouth Jordan, UT, USjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExcellent customer service skills required Excellent communication skills required Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment Preferred work experience in technical support role but not required Required Education : High school diploma or GED with relevant work experience Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
Responsibilities
include assessment, triage, research, training / education, and resolution of incidents and requests regarding application software products and / or infrastructure components in a fast-paced 7x24x365 environment.
- Under general oversight, provides after-hours and weekend support as needed.
- The position requires attention to detail, follow through, teamwork focus, and a positive attitude.
- An understanding of technology and the ability to apply that knowledge to support all existing systems
- Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat, and / or in-person
Qualifications :
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It Support Specialist • South Jordan, UT, US