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IT Client Support Technician- Onsite- Midland Tx- W2 only

IT Client Support Technician- Onsite- Midland Tx- W2 only

EPMAMidland, TX, US
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IT Client Support Technician

Our client is looking for an IT Client Support Technician in the Midland / Odessa-Texas area. Type : Long term contract - 1 year plus. Location : Midland / Odessa-Texas- Need to be onsite- 5 days a week. Travel to field locations. Industry : Oil & Gas. W2 Employment only, No C2C, No Sponsorship, No Relocation.

The IT Client Support Technician will provide exceptional customer service and technical support for both corporate and remote office environments. This role will focus heavily on refreshing and replacing customer equipment at remote locations, imaging computers, and coordinating with end-users to schedule refreshes. The technician will support hardware, software, and peripheral devices while maintaining corporate IT standards and ensuring efficient asset lifecycle management.

Essential Functions :

  • Refresh and replacement projects for end-user devices, including imaging, configuration, and deployment.
  • Configure and deploy workstations, install corporate-approved software, and manage networked printer setups.
  • Coordinate with end-users to schedule refreshes and ensure minimal disruption to operations.
  • Manage IT asset lifecycle, inventory control and equipment assignment.
  • Document all incidents, tasks, resolutions, and procedures in the enterprise ticketing system.

Essential Requirements :

  • Experience : Minimum 3-4 years of IT support experience in a corporate environment.
  • Strong knowledge of workstation systems, operating systems (Windows), Microsoft products (Microsoft Suite, Teams, and Outlook).
  • Service Now experience to manage IT asset lifecycle, inventory control and equipment assignment.
  • Oil and Gas is a must.
  • Refresh deployments experience required
  • Familiarity with mobile platforms (Apple iOS & Android).
  • Ability to perform complex troubleshooting on client software, hardware, and configurations.
  • Proficient in computer imaging and standardized deployment processes.
  • Excellent communication and interpersonal skills for assisting users both in person and remotely.
  • Ability to collaborate within a strong team environment and contribute to collective goals.
  • Ability to travel for remote site support and refresh projects.
  • Ability to occasionally lift up to 50 lbs.
  • Day or overnight travel for field projects
  • Preferred Skills :

  • Experience in enterprise-wide refresh projects or multi-site deployments.
  • Knowledge of IT asset management best practices.
  • Experience in industrial / manufacturing environments.
  • Familiarity with PPE requirements and safety protocols in field settings.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

    HOW YOU'LL GROW AT EPMA

    We believe in the investment of our people. Strong client results and company growth is a direct result of our focus on personal growth for every single employee. With regular reviews and measurable development plans, we help you focus on the skills and knowledge you need to succeed. From on-the-job learning to professional development programs, we help you to grow throughout your career and ready you for the opportunities that lie ahead.

    EPMA'S CULTURE

    BE INSPIRED our 10 core values are at the forefront of everything we do. We take pride in investing in the development of our people, because they are part of the EPMA family and DNA. Call us old fashioned, but we believe in building talent, and we take pride in preparing our future leaders and innovators. You will find a fun, exciting and rewarding career at EPMA.

    ABOUT EPMA

    Since 2010, EPMA has quickly earned credibility as a trusted leader in Project and Portfolio Management Services helping local businesses to Global 50 companies deliver projects with greater efficiency and success. Our ability to attract the most talented people and empower them to make a difference for our clients is part of what makes EPMA one of the Top Companies to work for in Texas, and one of the Best and Brightest companies to work for in the nation. We are also on the Inc. 5000 list as one of the fastest growing, privately held companies in America today.

    EPMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind : EPMA is made up of a very diverse group of individuals representing a variety of backgrounds, perspectives, and skills. At EPMA, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. EPMA is proud to be an equal opportunity workplace.

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    It Support Technician • Midland, TX, US