Associate Manager of Inside Account Managers

Associate Manager of Inside Account Managers

Description -

Job Description :

The Associate Manager of Inside Account Managers is responsible for leading a team of inside account managers to achieve revenue and profitability goals. This role partners closely with senior leadership to align strategies refine sales processes and optimize operational efficiency. The position requires strong leadership strategic thinking and a customer-centric approach to drive growth and ensure long-term client satisfaction.

Key Responsibilities

Team Leadership :

Lead and mentor a team of inside sales representatives and / or supervisors to meet revenue and expense targets.

Provide coaching feedback and development opportunities to enhance team performance.

Strategic Alignment :

Collaborate with management to ensure team objectives align with broader business and sales strategies.

Implement process improvements and refine sales approaches to maximize efficiency and effectiveness.

Customer Engagement :

Build and maintain strong relationships with customers addressing needs and resolving concerns promptly.

Act as an escalation point for complex customer issues ensuring timely and satisfactory resolution.

Sales Execution :

Support the team in achieving sales goals through call strategy optimization market insights and outbound campaigns.

Identify and pursue opportunities within the installed base and new markets.

Performance Management :

Monitor and report on team performance highlighting progress challenges and opportunities for growth.

Track KPIs and ensure accountability for achieving quotas and objectives.

Talent Development :

Manage recruitment onboarding and training initiatives to build a strong talent pipeline.

Conduct performance evaluations and support career advancement within the team.

Market Intelligence :

Stay informed on industry trends competitor activities and customer preferences.

Share insights with the team to adapt strategies and maintain a competitive edge.

Education & Experience

Bachelors or Graduate Degree in Sales Marketing Business Administration or related field; or equivalent work experience.

47 years of relevant experience including 24 years in a management role within inside sales telesales or a related discipline.

Skills & Competencies

Technical & Functional :

Inside Sales Management Account Management Sales Strategy Lead Generation CRM (Salesforce) SaaS Selling Techniques

Core Competencies :

Customer Centricity Strategic Thinking Team Management Prioritization Resilience

Salary :

The on-target earnings (OTE) range for this role is $88400 to $128000 annually with a 60 / 40 (salary / incentive) mix Input the correct salary / incentive mix numbers based on the role. There are additional opportunities for pay in the form of bonus and / or equity (applies to US candidates only). Pay varies by work location job-related knowledge skills and experience.

Benefits :

HP offers a comprehensive benefits package for this position including :

Health insurance

Dental insurance

Vision insurance

Long term / short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies including;

4-12 weeks fully paid parental leave based on tenure

13 paid holidays

15 days paid time off ( US benefits overview )

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (United States of America)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPs EEO Policy or read about your rights as an applicant under the law here : Know Your Rights : Workplace Discrimination is Illegal

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 88400 - 128000