Call Center Agent

GSGMinneapolis, MN, United States

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About the job Call Center Agent

Are you a people person with a talent for communication? Were looking for Call Center Agents to join our inbound support team and deliver outstanding service with every call.

As the first point of contact, youll answer incoming calls, resolve customer inquiries, and ensure each caller receives a helpful, positive experience. If youre calm under pressure, a natural problem-solver, and ready to make an impactthis could be the perfect role for you.

What Youll Do

Answer inbound calls promptly and professionally
Help customers with questions, concerns, or service requests
Direct calls to the correct department or team member
Record call details and outcomes accurately
Collaborate with internal teams to ensure fast resolutions
Provide basic administrative support as needed

Who You Are

A clear communicator and active listener

Friendly, patient, and customer-focused

Able to multitask and stay calm under pressure

Comfortable using Microsoft Office and call center software

Previous call center or customer service experience is a plus (but not required)

Schedule & Work Environment

Full-time and part-time roles available

Monday to Friday schedule, with potential flexibility

Office-based position in a supportive, team-oriented environment

Why Youll Love Working With Us

Competitive hourly pay

Paid time off and benefits (for eligible employees)

Professional growth and advancement opportunities

A friendly, inclusive team that values your contributions

Ready to Join the Team?

Become a key player in delivering excellent customer care - apply today and start your journey as a Call Center Agent with us!

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Call Center Agent • Minneapolis, MN, United States