Program Manager

InfosysPalo Alto, California, USA

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Infosys is seeking a highly motivated and experienced Infrastructure Program Manager to join our IT support teamresponsible for managing client relationships ensuring the successful delivery of IT support services and driving continuous improvement in service delivery.

Required Qualification :

Candidate must be located within commuting distance of Palo Alto CA orbewilling to relocate to these areas. This position may require travel in the US.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 13years of Information Technology experience.
At least 10 years of experience in program management.
Program Manager experienced in leading large teams and overseeing complex IT projects and managed infrastructure services at global client.
Should be able to drive infrastructure operations service optimization continuous operational efficiency reducing costs and enhancing service delivery through process improvements.
Experienced in managing multimillion-dollar multi-year contracts and ensuring high levels of client satisfaction.
Skilled in aligning IT services with business objectives and fostering strong client relationships
Lead IT infrastructure operational support across the US region ensuring high availability and reliability of services.
Minimize service disruptions through effective governance and operational processes adherence
Monitor program engagements closely for any deviations proactively identifying potential risks.
Maintain regular communication with stakeholders providing timely updates on program status risk factors and mitigation strategies to ensure informed decision-making and smooth delivery.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications :

Experience in Financial Services domain

Familiar with latest trends in industry from technology and domain standpoint

Strong business process / system analytical skills

Ability to work with business users to transform and develop requirements into design implementation.

Flexibility to work in 24 X 7 environment.

Experience and desire to work in a Global delivery environment.

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits : -

Medical / Dental / Vision / Life Insurance

Long-term / Short-term Disability

Health and Dependent Care Reimbursement Accounts

Insurance (Accident Critical Illness Hospital Indemnity Legal)

401(k) plan and contributions dependent on salary level

Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full Time

Experience : years

Vacancy : 1

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Program Manager • Palo Alto, California, USA