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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberAmy Davis - State Farm Agent • Round Rock, TX, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Amy Davis - State Farm Agent • Round Rock, TX, US
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About the Agency :

I’ve been with State Farm for 10 years and just celebrated my 5th anniversary as an agent on December 7th! I’m proud to lead a team of four amazing women who bring diverse backgrounds to our office, including banking, teaching, auto sales, respiratory therapy, and even a YouTube influencer with over 100K followers.

Our office culture is small but mighty—we’re all about hard work, dedication, and doing the right thing for each other and our customers. As an all-women team, we value collaboration and celebrate our unique perspectives. We offer competitive benefits for my team, including PTO, paid holidays, no nights or weekends, medical, vision, dental, life, and disability coverage. To keep us growing and motivated, we work with a business coach and participate in regular sales training. We’re even planning a fun team retreat to San Antonio!

If you’re looking for a supportive, engaging, and fun work environment, I’d love for you to join our team!

Position Overview :

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities :

  • Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

  • Hourly pay plus commission / bonus
  • Health benefits
  • Paid time off (vacation and personal / sick days)
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • License reimbursement
  • Requirements :

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
  • Bilingual Spanish preferred
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    Representative State • Round Rock, TX, US

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